Forminator Plug-in / Email Logs – not sending email notification

  • Hello. The Forminator plug-in I’ve activated for my website is working based on the Email Log plug-in I’ve activation but according to the Sent Status it says ‘Could not instantiate mail function’, that is why I’m not receiving any Email notifications.

    I’ve updated all updates needed in wordpress / plug-ins. I could not figure out what’s wrong.

    P.S: I’m not really good in coding. Hoping someone can explain it to me in detail on what to do if there is a coding involved.

    Kindly help me how to fix this.

    Thank you so much

Viewing 1 replies (of 1 total)
  • Moderator James Huff

    (@macmanx)

    It sounds like your hosting provider has disabled PHP’s mail() function, which WordPress uses to send you email notifications and is also used by contact form plugins and more.

    This is a common safeguard employed by hosting providers when they suspect that another customer on the same server is sending spam emails directly from the server.

    Another alternative is that PHP’s mail() function is still active, but spammer activity from the server has already caused any email sent from it to be blocklisted. This would result in the emails being sent but never received by any email address with basic anti-spam capabilities.

    You can check this by leaving a comment on your site and checking if you receive an email. Another alternative would be to use the Health Check plugin and send yourself a test email from the plugin’s Tools tab to see if it works.

    If you didn’t receive a test email, you could try using an SMTP plugin to configure your WordPress site to use your email’s outgoing mail server instead of PHP’s mail() function. And, if the chosen SMTP plugin doesn’t work either, I recommend reaching out to their support.

Viewing 1 replies (of 1 total)
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