Forminator not submitting on desktop

Hello @thankssforhelp,

Could you please export the form in order for us to test it.

Here’s how to export forms in Forminator: https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export

(make sure to remove any sensitive data before exporting your form)

You can then share it on pastebin.com, Google Drive, or a similar service, and send the link here.

Best Regards,
Dmytro

Hi Dmytro @wpmudevsupport16,

thank you for your response.

You can find the export of the form here: https://drive.google.com/file/d/1JBHEMeb3i6_4nq6mtcBBa6EK7sLr4X7H/view?usp=share_link

Thanks in advance and kind regards

Hi @thankssforhelp,

I hope you are doing well today!

Thanks for sharing the export. I was able to successfully submit the imported form on my lab without any issues on desktop (Chrome) and received email.
https://prnt.sc/AbfEQJeWsgU2

Therefore, I suggest you to check after clearing browser caches, incognito mode and with other browsers

If this does not help then you need to perform full plugin/theme conflict test.

Please make sure you have recent backups and perform this operation on your dev/staging site if possible.

To learn more about a plugin conflict test, please see this guide below:
https://wpmudev.com/docs/getting-started/getting-support/#conflict-test

Check out this handy flowchart of the troubleshooting process detailed above.
https://wpmudev.com/wp-content/uploads/2015/09/Support-Process-Support-Process.gif

Please let us know the results.

Kind regards,
Zafer

Hello @thankssforhelp ,

We haven’t heard from you for some time now, so it looks like you don’t have more questions for us.

Feel free to re-open this ticket if needed.

Kind regards
Kasia