Forminator / Elementor error

  • Resolved dw2830

    (@dw2830)


    2 years, 3 months ago

    the form says it sends the message and recaptcha works but never receive the email to my email account. the issue is with “FORMINATOR and ELLEMENTOR. When the Elementor plugin is activated the forminator form does not send a message. when the Elementor plugin is deactivated the forminator form sends the message. Deactivated all plugins and then turned each one on 1by1 and tested the forminator form and worked until the Elementor plugin was activated again and messages no longer received. verified the issue is with Fominator Version 1.21.0

    • Requires WordPress Version: 5.2 or higher
    • Compatible up to: 6.1.1
    • Requires PHP Version: 5.6.20 or higher

    and Elamentor Version 3.9.1?

    Compatible up to:?6.1.1

    Requires PHP Version:?7.0 or higher

    MY Word Press Astra Theme:

    Current version: 6.1.1

    Last checked on December 18, 2022 at 10:42 pm GMT+0000

    Plugins

    Your plugins are all up to date.

    Themes

    Your themes are all up to date.

    Current PHP Version: 7.4.33

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter dw2830

    (@dw2830)

    dw2830

    Plugin Support Nebu John – WPMU DEV Support

    (@wpmudevsupport14)

    Hi @dw2830,

    Trust you are doing good and thank you for reaching out to us.

    I checked this on my end but was unable to replicate the issue. The Forminator notification emails are generated with Forminator and Elementor Page builder plugins active on the website.

    Please share an export of the form from your end so we can take a closer look at how the form is configured. The form could be shared using Google Drive or DropBox. Please find a guide on how to export the form in our documentation here: https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export

    We look forward to hearing back from you.

    Kind Regards,
    Nebu John

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @dw2830 ,

    We haven’t heard from you for a week now, so it looks like you don’t need our assistance anymore.

    Feel free to re-open this ticket if needed.

    Kind regards
    Kasia

Viewing 3 replies - 1 through 3 (of 3 total)
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