• Resolved dba83

    (@dba83)


    Hi,

    i’m facing to a problem using a Forminator form (rev 1.31.0) on wordpress rev 6.5.5

    The form created is about two range of date of birth :

    The date format is set to : d/m/y

    The form is using two range of date of birth : the “RANGE1” is between 10/10/1939 and 27/04/1941 ( included) , and the “RANGE2” is between 22/03/1938 and 09/10/1939 ( included)

    I have created two behavior in this form , so when the operator set a birth date within the RANGE1, the submit goes to RANGE1 page , and when when the operator set a birth date within the RANGE2, the submit goes to RANGE2 page.

    My problem is when i set the date to 10/10/1939 , the submit goes to the “RANGE2” page instead of “RANGE1” page

    Can-you help me if my form program is wrong or something else ?

    Please look at my form exported named “Forminator_Test dates de naissances.txt”

    Thanks by advance

    BR Dominique

    https://file.io/WaVKslO0StFb

Viewing 15 replies - 61 through 75 (of 82 total)
  • Plugin Support Jair – WPMU DEV Support

    (@wpmudevsupport15)

    Hi again @dba83,

    I am very sorry about the confusion. Actual mu-plugin file was “__php.php” which is in the same directory and you need to move that file to the live one. You also need to change the Form ID at the following line in the file to match with your Form ID in live site.

    if ( 253 !== intval( $form_id ) ) { // Please change the form ID.

    Please let us know if you need further help.

    Kind regards,
    Zafer

    Thread Starter dba83

    (@dba83)

    Hi Zafer,

    i’m sorry but i have done all you said but my live site still don’t works as the staging !

    on Ftp I have copied the two files from stagin to live == > same content

    and verified the same form ID = 253 correctly setup on the __php.php file

    You can see on the following link the two video for live & staging when i select 29 december 1976

    and also the ftp contents : https://drive.google.com/drive/folders/1NWukzoSQ4RRFsZd_N8e2IfbHlRE-yBd7?usp=sharing

    BR

    Dominique

    Plugin Support Jair – WPMU DEV Support

    (@wpmudevsupport15)

    Hi again @dba83,

    Please let us know if you make any changes to the Form on Live site.

    You can try exporting the working form from the Staging and Import it to the Live one with a different name. Please note that the Form ID will be changed this time and you need to replace 253 in the code with the Imported one. Then test the imported one in your live site and let us know the results.

    Kind regards,
    Zafer

    Thread Starter dba83

    (@dba83)

    Hi Zafer,

    i have done what you said : the staging form is working well on my live site, i have probably a bad setup on my previous live form. So i will remove it and keep your staging form.

    thanks for your support !

    BR

    Dominique

    Plugin Support Jair – WPMU DEV Support

    (@wpmudevsupport15)

    Hi again @dba83,

    We are glad to hear that the information provided has been helpful for you and we are marking this thread as resolved accordingly. Please let us know in case you need further help.

    Kind regards,
    Zafer

    Thread Starter dba83

    (@dba83)

    I have a last little problem : when i launch 29 december 1976 on my live site (without login on admin) , there is a new window asking me to enter on the staging site ..

    please look at my video : https://drive.google.com/drive/folders/1NWukzoSQ4RRFsZd_N8e2IfbHlRE-yBd7?usp=sharing

    i don’t have seen this problem because previously i was logged on the live and staging

    BR

    Dominique

    • This reply was modified 6 months ago by dba83.
    Plugin Support Jair – WPMU DEV Support

    (@wpmudevsupport15)

    Hi again @dba83,

    This seems to be related with the setup in the form redirection. You need to replace it with the live site URL.
    https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#after-submission-behavior

    Kind regards,
    Zafer

    Thread Starter dba83

    (@dba83)

    Hi Zafer,

    you right ! it is working fine now , I should have seen it before ..

    thank-you and also for all your team, I will remember the quality of your support!

    BR

    Dominique

    Thread Starter dba83

    (@dba83)

    Hi Zafer,

    my problem is not solved because when i add another rules for the “Gemeaux” page (see R9.jpg attached) , it is not working :

    when i select 21 janvier 1994 , the submit is always “Taureau” .

    When i look at the submit logic conditions i don’t understand the logics ( screenshot attached for Belier & Taureau) : Why we need to setup for the “Taureau” “is Greater than 2” , because the next rule (for Gemeaux is 3…)

    What will be the setup condition after submission for the Gemeaux page , then after for the Cancer page… ?

    please look at this link ( also attached the export form) : https://drive.google.com/drive/folders/1NWukzoSQ4RRFsZd_N8e2IfbHlRE-yBd7?usp=sharing

    my site : https://astro-dom.ovh/

    Thanks by advance

    BR

    Dominique

    • This reply was modified 5 months, 3 weeks ago by dba83.
    • This reply was modified 5 months, 3 weeks ago by dba83.
    Plugin Support Saurabh – WPMU DEV Support

    (@wpmudev-support7)

    Hello @dba83

    Hope you’re doing well! Sorry to hear the issue reappeared after adding another set of rules.

    I checked your form and it seems that it misses condition for one of the fields “R6” which is being used in the calculations for Taurus. Could you please remove and re-add the field with valid conditions and check if that helps? https://monosnap.com/file/ro6EHSDkUO2aFVsUnVsQkZhAhIEF22

    As I understand the main issue here seems to be related to the already reported bug about the redirects not working correctly on date condition.

    Based on the status of the fix, it is due to be released soon in Forminator v1.36. In this case, since the form is already working with certain ranges, I would recommend you wait for the fix to release and you can update the plugin to the latest version to see if that fixes the issue with the recent additions.

    If the plugin update once released still doesn’t help, please feel free to let us know so that we can take a look further.

    Kind Regards,
    Saurabh

    Thread Starter dba83

    (@dba83)

    Hi Saurabh, thanks for your quick reply !

    You are right : it was the “R6” range which was hidden that make wrong the form, and now after having set thc R6 conditions, every date is correctly submitted !

    Thank-you so much !

    BR

    Dominique

    Plugin Support Saurabh – WPMU DEV Support

    (@wpmudev-support7)

    Hello @dba83

    Hope you’re doing well today!

    Just an update here, we have released a fix for the date range selection issue as you noticed on your form. We’ve included the fix in our latest release – Forminator v1.36. Please feel free to test the form on the latest version.

    Please do let us know in case you have any additional questions.

    Kind Regards,
    Saurabh

    Thread Starter dba83

    (@dba83)

    Hi Saurabh,

    Yes i’m going fine, hope you too.

    thank-you for this new revision , i’m going to check all my dates and keep-you informed

    BR

    Dominique

    Thread Starter dba83

    (@dba83)

    Hi Saurabh,

    i have installed the new version and removed the mu-plugin

    My site is updated with all the 12 astrologic sign and i have some problems :

    A lot of end of range date is submitting to the next range page ( but [end of range date – 1] is ok ) :
    for example :
    R24 date range ( 7/01/1932 to 25/07/1933 ) is ok ( all date submit to ” noeud sur vierge” , except 25/07/1933 which submit to the page “noeud sud Lion” ( but 24/07/1933 is OK)


    R16 date range ( 13/02/1935 to 1/09/1936 ) is ok ( all date submit to ” noeud sur cancer” , except 1/09/1936 which submit to the page “noeud sud gemeaux” ( but 31/08/1936 is OK)

    same behavior on range R43, R40, R37,R34, R28, R23,R19, R15 and others..

    but this behavior don’t appears on ranges R11, R7, R3, R39, R10, R6, R2, R9, R5, R1 which are OK.

    i have activated the display of all results on my site ( https://astro-dom.ovh/ )

    You can import my form here : https://drive.google.com/drive/folders/1NWukzoSQ4RRFsZd_N8e2IfbHlRE-yBd7?usp=sharing

    thanks for your support

    BR

    Dominique

    • This reply was modified 5 months ago by dba83.
    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @dba83

    I reviewed your form on my lab site and ran a couple of tests, I can’t see any issues in the form itself but it seems the issue is at the code level and I can confirm the mentioned issues.

    I’ve asked our development team to review the form to find the root cause of this issue, we will get back to you soon.

    Kind Regards,
    Amin

Viewing 15 replies - 61 through 75 (of 82 total)
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