• Resolved dba83

    (@dba83)


    Hi,

    i’m facing to a problem using a Forminator form (rev 1.31.0) on wordpress rev 6.5.5

    The form created is about two range of date of birth :

    The date format is set to : d/m/y

    The form is using two range of date of birth : the “RANGE1” is between 10/10/1939 and 27/04/1941 ( included) , and the “RANGE2” is between 22/03/1938 and 09/10/1939 ( included)

    I have created two behavior in this form , so when the operator set a birth date within the RANGE1, the submit goes to RANGE1 page , and when when the operator set a birth date within the RANGE2, the submit goes to RANGE2 page.

    My problem is when i set the date to 10/10/1939 , the submit goes to the “RANGE2” page instead of “RANGE1” page

    Can-you help me if my form program is wrong or something else ?

    Please look at my form exported named “Forminator_Test dates de naissances.txt”

    Thanks by advance

    BR Dominique

    https://file.io/WaVKslO0StFb

Viewing 15 replies - 1 through 15 (of 82 total)
  • Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @dba83,

    I’m afraid, the form export URL shared doesn’t have any content, it gives the following message:

    Deleted

    Could you please re-upload and share a new form export so that we could check and advise further?

    Please check the following doc on how to export a form:

    https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export

    If you are concerned about any sensitive information in the form, then you can duplicate your form, remove any sensitive information, and then export it.

    You can share the export file via Google Drive, Dropbox or any cloud service in the next reply.

    Looking forward to your response.

    Best Regards,

    Nithin

    Thread Starter dba83

    (@dba83)

    Hi Nithin,

    sorry the file was deleted…

    Please download it on my googledrive :

    https://drive.google.com/file/d/1PXnMcIXwteT7xJFyPuNkKxrUefwfGTBx/view?usp=drive_link

    BR

    Dominique

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @dba83

    I hope you are doing well.

    Thank you for the link, but I am afraid it is still not public

    “You need access
    Request access, or switch to an account with access.”

    In case you wish you can forward it privately to [email protected] using this subject: ATTN: WPMU DEV support – wp.org or make that link public so we can download the file.

    Best Regards
    Patrick Freitas

    Thread Starter dba83

    (@dba83)

    Hi Patrick,

    sorry for this problem, i have updated the security , you can download the file now with this link :

    https://drive.google.com/file/d/1PXnMcIXwteT7xJFyPuNkKxrUefwfGTBx/view?usp=sharing

    Thanks by advance

    Dominique

    Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @dba83

    Thank you, I was able to import form to my setup now and test it.

    I checked calculation values and form submission a few times and in all cases if I selected date within RANGE 1 or specifically Oct 10th 1939 – I was always taken to your site’s /dates-de-naissances-range1/ page, as expected.

    I don’t see any “logic” setting issues in form configuration either so I’m wondering if this is indeed related to the form or to the site itself.

    Do you have any kind of cache active on site and if yes, did you try to purge (and possibly temporarily disable too) it and check if the issue still happens?

    Would you mind sharing direct link to some test page with the form right on your site so we could test it again directly there (sometimes a look at the site and browser console output may be very helpful)?

    Best regards,
    Adam

    Thread Starter dba83

    (@dba83)

    Hi Adam,
    thanks for your quick reply.
    i made a mismatch : this is when i select 9th of october 1939 ( 10/9/1939) , which is a date within range 2, that link to range 1 page instead of range 2 page
    Please enter on my site “Test formulaire dates de naissances” : https://astro-dom.ovh/

    The “range 1” is programmed like the following : [10/10/1939 to 4/27/1939] (date edges included)
    The “range 2” is programmed like the following : [22/3/1939 to 10/9/1939] (date edges included)

    Thanks by advance for your attention
    BR
    Dominique

    https://postimg.cc/gallery/C8cK8vd

    • This reply was modified 8 months, 3 weeks ago by dba83.
    • This reply was modified 8 months, 3 weeks ago by dba83.
    • This reply was modified 8 months, 3 weeks ago by dba83.
    • This reply was modified 8 months, 3 weeks ago by dba83.
    Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @dba83

    Thank for response!

    When checking Oct 9th I can see it so I look closer into it and it seems that the issue is related to the hidden calculations behavior.

    Modify the form like this:

    1. For your Range1 calculation keep the calculation formula at value of 1 as it currently is
    2. For your Range2 calculation set the calculation formula to value of 2 instead of current 1

    3. both Show Range calculation fields are not needed so you can remove them

    4. add a new calculation field (let’s say we call it “Selected Range”) and set it’s calculation formula to sum of both range calculations: Range1+Range2

    5. and now edit your redirects in “Behavior” settings

    – set condition for “range1” redirect to “Select Range” calculation is 1
    – set condition for “range2” redirect to “Select Range” calculation is 2.

    I hope I explained it clearly but if not, I’ve included modified version of your form (the one you shared with us earlier) here:

    https://pastebin.com/3ZBdYXwu

    Note: above shared form has no e-mail notifications defined so you may want to add them.

    Best regards,
    Adam

    Thread Starter dba83

    (@dba83)

    Hi Adam,
    Thanks for your message
    I have imported your modifyed form version, and when i use it hereafter the result :

    >When i select date : 10/8/1939 : it goes to RANGE2 (OK)
    >When i select date : 10/9/1939 : “Entrée de formulaire enregistrée” , and it stay on the same page without linking to RANGE1 or RANGE2
    >When i select date : 10/10/1939 : it goes to RANGE1 (OK)

    So the date of 9 october 1939 still not working..

    Can-you please try yourself ? : https://astro-dom.ovh/

    Thanks by advance

    BR

    Dominique

    • This reply was modified 8 months, 3 weeks ago by dba83.
    • This reply was modified 8 months, 3 weeks ago by dba83.
    • This reply was modified 8 months, 3 weeks ago by dba83.
    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @dba83,

    I do see what you meant and I’m bringing the behaviour noticed to our developer’s attention to see what exactly is causing the 9th October 1939 condition to not work.

    Please do note that our developers work on complex queries and have a slow response time. Will keep you posted once we get further feedback.

    Kind Regards,

    Nithin

    Thread Starter dba83

    (@dba83)

    Hi Nithin,

    thank-you so much

    BR

    Dominique

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @dba83,

    Could you please check and see whether the following example usage added in the Form Export helps?

    https://pastebin.com/GKDtf2vt

    Please let us know how that goes once imported. Looking forward to your response.

    Kind Regards,

    Nithin

    Thread Starter dba83

    (@dba83)

    Hi Nithin,

    it’s working fine ! and also the date 9 october 1939 !

    Can-you explain what you have modified on this new form ?

    BR

    Dominique

    • This reply was modified 8 months, 2 weeks ago by dba83.

    Hi @dba83,

    Hope this message finds you well.

    We got feedback from our Developers, they explained that these two visibility conditions were added in the submission behaviours:

    https://prnt.sc/K3Z2C1v3DJO7

    https://prnt.sc/JjZ1v4z3EBHP

    Let us know if you require additional information.

    Best regards,
    Laura

    Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @dba83

    We didn’t hear back from you for quite some time so I’m marking this as resolved for now.

    But if you still need assistance or additional information, let us know and we’ll get back to it.

    Kind regards,
    Adam

    Thread Starter dba83

    (@dba83)

    Hi ,

    sorry for my late response !

    My form is now OK , I can program several date ranges without any problem.

    Thank-you very much!

    BR

    dominique

Viewing 15 replies - 1 through 15 (of 82 total)
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