• Resolved faglork

    (@faglork)


    I have disabled the storing of entries in all my forms by checking “Do not store entries submitted from this form”

    It does not work, it still stores all entries.

    Please advise.

    Alex

    • This topic was modified 9 months, 2 weeks ago by faglork.
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  • Plugin Support Njones35

    (@njones35)

    Hi there,

    Thank you for contacting us about the issue you’re experiencing. I’ve tried to reproduce the issue on my end, but haven’t been successful so far, and we haven’t received any similar reports from other users lately. This suggests that there might be something unique about your setup that’s causing the problem.

    To help diagnose the issue and determine if anything on your site is interfering with Formidable, we recommend following the steps in this guide: https://formidableforms.com/knowledgebase/what-plugins-are-known-to-cause-conflicts/#kb-how-to-find-a-conflict

    We understand that testing like this on a live site can be challenging, so we suggest creating a copy of your site (a staging site) and performing the testing on that. You can create a staging site by copying your site using free plugins like All in One WP Migration or Duplicator, or by asking your host to create a staging site for you.

    If you have any questions about this or need further assistance, please don’t hesitate to ask. We’re here to help.

    Best regards,

Viewing 1 replies (of 1 total)
  • The topic ‘Formidable light always stores entries’ is closed to new replies.