Formidable Forms support policy

Thanks for using Formidable Forms. With the unending list of systems Formidable can help you build, you may have some questions or suggestions for our team. Please help us by going through the following recommendations.

Start with the docs. We have spent a lot of time working on our docs, and adding answers to new questions as they come up. Chances are good that you’ll get an immediate answer in our Formidable form tutorials.

Are you a Formidable Forms license holder? Please open a help desk ticket in order for our team to best and most quickly assist you. This way, our world-wide support team will be available to help you. Not sure what to expect? Learn more about our support policies.

Looking for help from the community? We have an awesome group that pitches in to help each other out. If you have a question that isn’t covered by our support, the Formidable Forms community is a great resource.

If you have a question about the free form builder, include a link to your form with your post. If you are reporting a bug, the first thing you should do is check for a plugin/theme conflict. If the issue continues, create a new topic here.

We usually respond here within 7 days. If you need faster help, you can create a free account on formidableforms.com or purchase a forms license and open a new ticket.

Please open a new topic with your questions and do not reply here.

Thanks for using Formidable Forms! Let us know how we can help.