• Resolved bitseven

    (@bitseven)


    Hey @scand, I need help with Formidable Forms.

    My form:
    Form title: osTicket
    Form key: osticket
    Form ID: 6

    And here is an example field in the form:

    Message (ID: 197)

    What do I enter now at osTicket Connector under:

    Form Identifier (required):

    and
    Message (required):

    Many thanks for the help!
    Kind regards
    Andy

    • This topic was modified 3 years, 3 months ago by bitseven.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter bitseven

    (@bitseven)

    Of course I tried all the variants:

    Form Identifier:
    form_key
    form_6
    osticket
    form_osticket

    But every time I get:

    “Unable to create ticket: form is not found”`

    Plugin Author SCAND

    (@scandltd)

    Hi!

    It should be like this:
    Form key: osticket-request (Formidable form settings)
    Form Identifier: form_key (osTicket Connector settings)

    Thanks.

    Best regards,
    SCAND team

Viewing 2 replies - 1 through 2 (of 2 total)
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