• Resolved wildbug

    (@wildbug)


    I launched my WP site the other day (planetthrive.com) which replaced different software I was running and now some former members are unable to see the content – only the background color. They are using Macs with Firefox. But I and others use Macs with Firefox and have no problem accessing the site. Here are some reader comments:

    ? I’m very frustrated because when I click that link, all I get is a blank purple screen. Same thing every time I try and get to the new website. What gives? (Using an older Mac with Firefox)

    ? I cannot see anything either. I have not been able to get to the website at all. I have a MacBook with Firefox.

    ? I had the same problem, with a netbook that runs Linux but the site works great on my Mac

    ? I have version 2.0.0.14 of Firefox, which may be an old one. I do not have the latest OS on this 6 yr old Mac computer.

    Is there anything I can do to remedy this? I have never heard of people not being able to access a website before and not sure why it’s happening on my new WP site! I am running WP 2.8.4. Help! Thanks so much.

    Oh, and p.s. I built the site on another URL and then switched it over to replace an existing site. Could I have missed some steps in the process…I did not modify the htaccess doc at all…??

    Thank you for any help…

Viewing 7 replies - 1 through 7 (of 7 total)
  • You have some CSS errors that could be creating problems.

    Thread Starter wildbug

    (@wildbug)

    Thank you so much, that is very helpful. Not being a programmer though, I am not sure what to do for these 6 errors:

    URI : https://planetthrive.com/wp-content/themes/quickrise/styles/planet thrive/style.css
    -1
    
    Unknown error java.lang.RuntimeException: Encountered "DOCTYPE" at line 1, column 3. Was expecting:
    
    URI : https://planetthrive.com/wp-content/themes/quickrise/assets/css/lightbox.css
    13
    #prevLink, #nextLink
    Value Error : background attempt to find a semi-colon before the property name. add it
    0
    #prevLink, #nextLink
    Value Error : background Parse Error null
    13
    #prevLink, #nextLink
    Property data doesn't exist : image/gif
    13
    #prevLink, #nextLink
    Parse Error 64,AAAA)
    
    URI : https://planetthrive.com/wp-content/plugins/sociable/sociable.css?ver=2.8.4
    40
    .sociable-hovers
    Property opacity doesn't exist in CSS level 2.1 but exists in [css3] : 0.4
    41
    .sociable-hovers
    Property -moz-opacity doesn't exist : 0.4
    42
    .sociable-hovers
    Parse Error opacity=40)
    45
    .sociable-hovers:hover
    Property opacity doesn't exist in CSS level 2.1 but exists in [css3] : 1
    46
    .sociable-hovers:hover
    Property -moz-opacity doesn't exist : 1
    47
    .sociable-hovers:hover

    I could not find the “background” missing the semicolon anywhere and not sure what to do about the Sociable plugin CSS.

    But the biggest help I need is probably fixing the many warnings I got about “Same colors for color and background-color in two contexts #outerImageContainer and #autoXML4402459744024597” I got many similar warnings but with different div classes. What can I do?

    If anyone can help me, I would really appreciate it. That is probably what is causing the problem for some viewing my site….not able to see anything but the background color.

    THANKS!

    Thread Starter wildbug

    (@wildbug)

    I have no idea what the “#autoXML4402459744024597” refers to….anyone know?

    Thread Starter wildbug

    (@wildbug)

    I’m willing to pay someone to help me figure this out…

    Thread Starter wildbug

    (@wildbug)

    I am hoping Esmi will respond again…Esmi are you out there… ??

    This may or may not be helpful, but I tried testing your site in the Camino browser that was loading the purple-only page when I removed either:

    <script type="text/javascript" src="Planet%20Thrive%20Files/prototype.js"></script>

    or

    <script type="text/javascript" src="Planet%20Thrive%20Files/scripts.js"></script><link rel="stylesheet" type="text/css" href="Planet%20Thrive%20Files/javascript.css">

    The site would load properly again…

    Also, disabling javascript in the browser and then removing

    <link rel="stylesheet" type="text/css" href="Planet%20Thrive%20Files/javascript.css">

    also made it work again. Oddly, though, the .css when removed without first disabling javascript doesn’t seem to fix. The javascript.css file only has

    #wrapper { display: none; }

    in it. Maybe that’s enough to get you where you can isolate the problem or for someone else to carry this through to resolution.

    Thread Starter wildbug

    (@wildbug)

    That does sound extremely helpful; thank you so much for taking the time to figure that out. Not being a programmer, I don’t know what to do with the info. I hope someone else can help me move forward. Many thanks!!

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Former members unable to access my site – HELP!’ is closed to new replies.