format of customized design

yes that is correct.

if you would like to create an account on my test site.

https://www.mistatee.co.uk I will send you the zip file that we receive from an order you make.

my site is not live yet and its set so you don’t have to pay money to make an order.

but you will see exactly what files we get in the back end.

this link is the best as it’s a sublimation mug https://www.mistatee.co.uk/index.php/product/white-mug/?zdesign=new&ztmp_prefix_add-to-cart=78&_wp_http_referer=https://www.mistatee.co.uk/

regards Andy T

• This reply was modified 1 year, 8 months ago by ukracer.

Hi @hungpham

Thanks to Mr T, @ukracer for his kind offer to help.

Print Ready Files are a very personal thing. The size, shape, format and resolution need to be specific to your requirements, your product and to your printer.

I’d be happy to provide you with a Free Trial of Zakeke so that you can set up a Customisable Product in order to generate your Print Ready Files.

Let me know if I can help.

Ken Johnson
Business Manager (UK, Middle East & Asia)
Zakeke

• This reply was modified 1 year, 8 months ago by kenwjohnson.

Hi,

>>> The customized design will be included in the order, is that correct?
After the order is placed, Zakeke generates the output files

>>>Which file format do you support?
– Zakeke support as an input the following formats: PNG, JPEG, BMP, WEBP, SVG, PDF, EPS, and AI
– The formats of the output file are: PNG, PDF, SVG, DXF, and depending of some options also the BMP and AI

>>>And the shop owner just needs to copy the file and go to print, doesn’t need to design again?
The merchant receives the file that has been designed, of the configured size, and with the chosen options so yes, just has to print it

Regards,
Antonio F. from Zakeke team