Form unresponsive when acceptance not checked

  • Resolved lausianne

    (@lausianne)


    7 years ago

    I just added an acceptance checkbox to a form. It seemed to break the form, because now when clicking send, nothing happened anymore. Eventually I checked the checkbox, and then the form worked again.

    So the bug seems to be: No error message or any other response when acceptance checkbox not checked.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    See Acceptance Checkbox

    It’s the normal behavior.

    Thread Starter lausianne

    (@lausianne)

    Hi Takiyuki,

    Thanks for your quick reply. I don’t understand, how is this normal? It is confusing, even to me as a developer. How can a normal user, a visitor of the site understand it?
    He fills in the form, clicks the send button and just nothing happens. He must, like I did, assume that the form is broken. My client will lose clients like that – it is a registration form. And my client will not find it acceptable.

    If you do not plan to change the behaviour, can you give me a hint, please, how I can change it myself?

    Thank you!

    Thread Starter lausianne

    (@lausianne)

    Thanks to your demo, I now added this to my css:

    .wpcf7-form-control.wpcf7-submit[disabled] { background-color: grey; }

    Like this, the button is at least greyed out. Still, the user can only guess that “grey” means disabled and he can only guess why that is. Still confusing.

    Even if the user eventually gets it and checks the box, it still means yet another step if he left out another field.

    If submit was not disabled, but would just show error messages as usual, it would all be clear and straightforward …

Viewing 3 replies - 1 through 3 (of 3 total)
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