Form unable to submit

Hi @cjcruze ,

I just did a test sending and it shows successful:

“Thanks for contacting us! We will be in touch with you shortly.”

Did you received the email?

Hi @raytan12,

Thanks for collaborating with this support topic!

Hi @cjcruze,

Problems with form submission often result from a conflict between the cached site and the anti-spam protection feature in WPForms. For details on how to solve this issue, please refer to our guide about troubleshooting cache settings.

I can see that your page https://www.wvyn.org/submit-your-event/ is under caching — screenshot. To address the issue, there are 3 options:

1) You can adjust your site caching to a maximum of 45 hours;
2) You can change the cache lifetime of the WPForms form token following?this guide;
3) You can disable the anti-spam protection feature in your form. And use another of our anti-spam features available in our guide about preventing spam in WPForms.

I hope this helps! When you’ve had a chance to give this a try, could you please let me know if it works for you or if you have any questions?

Thanks!

Hi @cjcruze,

We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

Thanks!