• Resolved imaginemonkey

    (@imaginemonkey)


    We just started seeing this message when people tried to submit a form that’s been working for a long time:

    Form token is invalid. Please refresh page.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello @imaginemonkey,

    This usually happens when there is a Javascript error on your site.

    Do you happen to be using a caching plugin that minifies and combines the Javascript files of your site which sometimes breaks them causing the issue. If this is the case, please exclude WPForms from being combined or disable the setting completely? Once this is done, you’ll need to clear the cache and try the form again.

    I hope this helps.

    Hello,

    I have the same problem with submitting forms (Form token is invalid).
    I use W3TC cache plugin.
    Can you specify which JS files should be excluded from caching?
    I need relative path.

    Hello @jola70,

    Please exclude /wp-content/plugins/wpforms/assets/js/wpforms.js.

    I hope this helps!

    @plug-in support, (Jade)

    We had this problem today and applied the exclusion, which worked for us. FYI, if this feedback is useful we’re using the Litespeed cache plug-in.

    Thanks for the solution

    Hi @jerahepho,

    Glad to hear it’s sorted. I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Form Token is invalid’ is closed to new replies.