Form “To” field showing last person not current person
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I have a contact form and when I receive the form, it shows in the “To” field the last person who sent a form, not the current person.
E.g John sent a form at 10am. Sally sent a form at 11am. In Sally’s form, it has “John” in the “To” field and then my email address.
This is what it looks like:
Sally Doe
Contact Form Entry
To: John Smith <[email protected]>
Reply-To: [email protected]
Name: Sally Doe
Email: [email protected]
Phone:
Message
Then, the next person who sends a form, the “To” field will have Sally Doe instead of the person who filled in this form.
Any idea why this might happen? I’ve never seen this before.
The page I need help with: [log in to see the link]
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Actually it’s not resolved.
this is what happens:
Each time a contact form is received, it shows, in the “To” field, the name of the last person who filled in the form (not the current person) and if they click on the “To” field it shows the email address that is the “from” (admin) email.
Default Notification
Send To Email Address: {admin_email}
Email Subject Line: Contact Form EntryFrom Name: name of company
From Email: {admin_email}
Reply-To: (using smart tags provided) {field_id=”1″}
Email Message: {all_fields}The only thing I can think is that it might be something to do with their email client settings? Because this is not happening to me, it’s happening to the person who owns the site. For me, I get in the “To” field, my own name.
The only thing I can think is that they are using MacMail and it is using the “previous recipients” list: https://support.apple.com/en-au/guide/mail/mlhlp1113/mac
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