Form Success Message not in code

  • Resolved richardu

    (@richardu)


    1 year, 12 months ago

    I have a form that was working on a beaver builder site, and now I have imported it to a site with the Astra theme. Everything works except the success message no longer appears. It’s not in the search code.

    Hide form is on and the success wrapper HTML is:
    <div id=”message” class=”updated”>%s</div>

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  • Plugin Author Konrad Chmielewski

    (@hwk-fr)

    Hello,

    Thanks for the feedback!

    I just tested a simple ACFE Form using the Astra Theme, and everything works fine on my end. Here is the video of my test.

    I would recommend to check the source of the success page using “Right Click > Inspect” and search for “message”. Maybe the message is hidden by some custom CSS rule? Also note that if you setup a “Redirect Action” to send a user on an another page on submission, it is normal that the success message is not displayed. If that’s the case, you’ll have to display the success message by yourself on the success page.

    If you don’t have any redirection, and if the message still doesn’t appear in the source code, there might be some misconfiguration in your form. I would recommend to create a new simple Form with a simple Field Group, and try with default settings.

    Let me know if you found something!

    Have a nice day!

    Regards.

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