Form submitted and sent successfully but not receiving mail.

  • It was working fine 3 weeks ago. Even tried other contact form plugs (ninja form, wp form lite, etc) but nothing worked. is it an issue related to the latest PHP version? Please help.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

  • Hi, sanjaymill, I’m another CF7 user.

    You can try modifying the ‘from’ address for a contact form to another email address (in case there’s an issue with your email address that’s being used).

    Otherwise, you could also try using an SMTP mail plugin to see if your mail server is having issue.

    Hi there, I am experiencing the same issue. Not sure how long it hasn’t been working but the validation works – just not getting any mail. Please advise!

    Also, my mail server is working fine as I am receiving other emails. Just not from the contact form ??

    • This reply was modified 2 years, 8 months ago by dada1978.
    Thread Starter sanjaymill

    (@sanjaymill)

    @plantprogrammer tried SMTP mail plugin but started getting spam or promotional emails through website contact form 7.

    If you are getting spam, try to enable the google recaptcha v3.
    If that still doesn’t work, then install ‘wp armour’ plugin and there will be no more spam emails.
    This is how it works for me.
    Hope this helps!

    Thread Starter sanjaymill

    (@sanjaymill)

    @raytan12 I don’t want to use SMTP plugin any other solution?

    @sanjaymill ,

    My suggestion above didn’t include any SMTP plugins.

    Do you mean right now you are using SMTP plugin and you don’t want to use it?

    By default, you can rely on your web hosting server to send emails but sometimes your web hosting email server is not working and thus, SMTP plugin is more stable. If you do not want to use SMTP plugin, then I suggest you to contact your hosting provider and finds out why your hosting email server is not working and have them investigate the issue (but very likely in recent years, many hosting companies will suggest you to use SMTP plugins as well).

    Hope this information helps!

    I am happy to report that after contacting my host and ask to update the php script everything was working as intended.

Viewing 7 replies - 1 through 7 (of 7 total)
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