Form submissions not coming through

  • Resolved troelsfeodor

    (@troelsfeodor)


    5 years, 6 months ago

    Since installing Litespeed cache we have had an issue with *some* form submissions not coming through. I hadn’t connected this to LS cache before now, but I guess it’s what’s causing it.

    The form appears in a modal when clicking the sidebar button “Henvend dig her” on https://www.nybygget.dk/property/esbjerg-towers/ (and a lot of similar pages).

    You’re welcome to try to submit through that page if needed for troubleshooting.

    I luckily have Hubspot installed which catches all form submissions – that’s how I realized that at least 66% are not coming through correctly.

    So the question is, how to best solve this?

    We have reCAPTCHA installed and tried to switch to v3 since we thought that it was causing it. Now we have removed it completely, but it didn’t help.

    The page I need help with: [log in to see the link]

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  • Thread Starter troelsfeodor

    (@troelsfeodor)

    I got support from my webhost who suggested simply turning on ESI which should fix the “nonce”.
    It seems to work so far… Will need a couple of days to verify everthing comes through

    Thanks for the update, please feel free to let us know if it is still happening.

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