Form submissions not added to Mailchimp Lists?

  • Resolved stompy

    (@stompy)


    6 years, 8 months ago

    Hi, great plugin,i’m using the free version at the moments.

    Did some tests and opt-ins are being added to WD database but not to my mailchimp lists.
    Confirmation is received via welcome messages I set up for the three forms and redirecting to thank you pages but not getting added as contacts to my mailchimp lists?

    Even the mailchimp stats for lists tab shows new subscribers but when you click on the number the page says “You have no contacts”?

    Thanks

Viewing 1 replies (of 1 total)

  • Hi,
    We are glad to hear you like the plugin.

    With a bit detailed information, we might be able to resolve this problem for you. Could I please ask you to activate WordPress debugging and check for PHP errors, notices or warnings related to the product?

    You can activate debugging the following way.

    1. Access your website files using FTP connection and open wp-config.php file.

    2. Look for the following line:
    define( ‘WP_DEBUG’, false );

    3. Change false into true, so the line looks like this:
    define( ‘WP_DEBUG’, true );

    If the line is not present in the file, simply add it to the bottom of wp-config.php and save it.

    Thank you!

Viewing 1 replies (of 1 total)
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