Form Submission Response Problem

  • Resolved kyudos

    (@kyudos)


    5 months, 2 weeks ago

    (first posted here, but suggestion was that this might be a better place?)

    The form on the above page works in as much as I receive the emails it generates, but the response to the page is inconsistent. If I use Chrome the response works and the “email has been sent” message is shown to the user. In Edge and Firefox though, the email is sent, but the response is never received, and the user just sees a spinning wheel (and typically will then try to resend the form multiple times, generating multiple emails).

    The dev console shows:

    https://www.irricad.com/wp-json/contact-form-7/v1/contact-forms/2356/feedback 403 (forbidden)

    Response {type: 'basic', url: 'https://www.irricad.com/wp-json/contact-form-7/v1/contact-forms/2356/feedback', redirected: false, status: 403, ok: false, …}

    But I’m not sure what is being blocked, or why Chrome doesn’t block it?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    What other plugins and theme do you use on the site?

    Thread Starter kyudos

    (@kyudos)

    Theme is a modified (child) Understrap. Plugins (none of which are new since the form last worked correctly):

    • CF7
    • CF7 Smart Grid Design Extension
    • Download Manager
    • Email Address Encoder
    • Flamingo
    • Ivory Search
    • Menu Image
    • Popup Builder
    • Regenerate Thumbnails
    • Rename wp-login
    • Smartideo
    • UpdraftPlus
    • Visual Composer
    • w3all phpBB integration
    • WP Fastest Cache
    • WP Mail SMTP Pro
    • Yoast Duplicate Post
    • This reply was modified 5 months, 2 weeks ago by kyudos.
    Thread Starter kyudos

    (@kyudos)

    I disabled everything and worked them back in – it’s Flamingo giving me the issue.

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Try switching to the default theme, deactivating all plugins excluding Contact Form 7 and Flamingo, and clearing all cache data.

    Why you are advised to deactivate plugins and switch to the default theme.

    Thread Starter kyudos

    (@kyudos)

    It’s some strange interaction. With nothing but CF7 and Flamingo and the default theme it works. CF7 and Flamingo and my theme works. But with everything enabled, it seems to only work when I disable Flamingo. I’m working through deactivating everything else one by one.

    Thread Starter kyudos

    (@kyudos)

    Hmm…it seems that Visual Composer and Flamingo are not playing nice ??

Viewing 6 replies - 1 through 6 (of 6 total)
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