Form Submission error

  • Resolved aly1996

    (@aly1996)


    7 years, 11 months ago

    Hey!
    I created some contact forms on the website https://shedspatiosandhomes.com.au/contact-us/. Whenever i submit the form i get the following error.

    Fatal error: Uncaught exception ‘phpmailerException’ with message ‘Invalid address: [email protected]/’ in /home/www/shedspatiosandhomes.com.au/wp-includes/class-phpmailer.php:946 Stack trace: #0 /home/www/shedspatiosandhomes.com.au/wp-includes/pluggable.php(352): PHPMailer->setFrom(‘mail@shedspatio…’, ‘Sheds Patios An…’, false) #1 /home/www/shedspatiosandhomes.com.au/wp-content/plugins/ninja-forms/deprecated/classes/notification-email.php(355): wp_mail(Array, ‘Thank you for c…’, ‘<p>Thank you so…’, Array, Array) #2 /home/www/shedspatiosandhomes.com.au/wp-content/plugins/ninja-forms/deprecated/classes/notification.php(130): NF_Notification_Email->process(‘2’) #3 /home/www/shedspatiosandhomes.com.au/wp-content/plugins/ninja-forms/deprecated/classes/notifications.php(534): NF_Notification->process() #4 [internal function]: NF_Notifications->notification_processing(”) #5 /home/www/shedspatiosandhomes.com.au/wp-includes/class-wp-hook.php(298): call_user_func_array(Array, Array) #6 /home/www/shedspatiosa in /home/www/shedspatiosandhomes.com.au/wp-includes/class-phpmailer.php on line 946

    This happens on other forms as well. Same is the case with the other website i created. Any solutions?
    Thankyou

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Kyle B. Johnson

    (@kbjohnson90)

    @aly1996 looks like you have an invalid email address in your Email action, possibly the From Address (under the Advanced section).

    Thread Starter aly1996

    (@aly1996)

    Thanks for the quick response. I am sending the forms from [email protected] to the same email address but still the problem persists. I see the submissions in forms but i cant get that error fixed. Any ideas?

    *I was using template forms, created new ones so now it works like charm. Thanks for your support ?? *

    • This reply was modified 7 years, 11 months ago by aly1996. Reason: RESOLVED
    Plugin Contributor Kyle B. Johnson

    (@kbjohnson90)

    @aly1996 is that email address both the “TO” and the “FROM” address? That might cause an issue. There are many factors at play with email.

Viewing 3 replies - 1 through 3 (of 3 total)
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