Form stuck on ‘Sending’ on iphone

  • Resolved impactadventures123

    (@impactadventures123)


    4 days, 16 hours ago

    I have the WPForms embedded on the homepage under ‘Download the Kilimanjaro Guide’ button and the Contact Us page form. The forms work fine on Android and desktop, including Safari on Mac. However, when using Safari on iphone, both forms get stuck on ‘Sending’. I have turned off ‘Enable AJAX form submission’ as recommended by some users, but this hasn’t resolved the issues. Any suggestions on how to fix this?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ralden Souza

    (@rsouzaam)

    Hi @impactadventures123,

    Thanks for reaching out!

    I wasn’t able to reproduce the issue using Safari on my iPhone. For your reference, I created this screencast.

    The issue might be related to your Safari cache. When you have a chance, please try viewing your form again using a Private window on your iPhone.

    I hope this helps!

    Plugin Support Shawon Chowdhury

    (@shawon001)

    Hi @impactadventures123 ,

    We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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