• Resolved Meher Bala

    (@meher)


    Hi,

    I have installed and configured WP Contact Slider. I have added contact form shortcode to display the contact form.

    The issue I am facing is that when the site is in process of loading, you can see the form background in the top left-hand corner. Once the page is completed loading, it disappears.

    Page URL where the wp contact slider is activated: https://www.digiedgelearning.com/

    Can you let me know what the issue is and how to resolve it?

    Thanks and Regards,

    Meher

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • jonpierre

    (@jonpierre)

    Meher or anyone,
    I’m a rather self-taught intermediate novice. I’ve never really worked with plugins but a couple years ago a little Joomla and feel comfortable with basic Java.
    I noticed that you installed and configured WP Contact Slider. I’ve been looking for such a slider and tried many and must be really off track on the basic steps of installation. I’ve tried various ways and looked for very basic instructions and found none.
    HELP?
    Currently working on https://bbm.bg.index.html.groovymerchandise.com/ before going live.
    Thanks!
    Jon Pierre

    jonpierre

    (@jonpierre)

    Forgot to mention the site I’m needing it on is HTML5 & Java.
    Thx

    Plugin Author WPExperts.io

    (@wpexpertsio)

    Hi there!

    @meher seems like the plugin is deactivated. Would be great if you can activte on some test page and share the link over here so that we can check things for you.

    @jonpierre This plugin only works with WordPress.

    Thanks!

    Thread Starter Meher Bala

    (@meher)

    @jonpierre – the full site is created in WP. Re-creating the site using HTML5 & Java is a waste of time.

    @wpexpertsio – Yes I had deactivated the plugin, bec the site was going live and the plugin was creating issues. Anyways I have reactivated the plugin and assigned a demo page to it.

    Here is the link: https://www.digiedgelearning.com/demo/

    jonpierre

    (@jonpierre)

    Thank you!

    Plugin Author WPExperts.io

    (@wpexpertsio)

    @meher we just tested yesterday and nothing appears initially at the time of loading. Can you make sure it isn’t some thing related to browser cache or some thing similar?

    Let us know if still you have any issue.

    Thanks!

    Thread Starter Meher Bala

    (@meher)

    Yes, the issue is still there.

    I have made a video for you. Check the video: https://www.screencast.com/t/BfN48Sd8P

    At 0.04sec you will notice an orange patch on the left-hand side of the screen. This orange patch is the WP Contact Slider.

    Now when I am testing, this issues is not consistent.

    Any help will be appreciated.

    Plugin Author WPExperts.io

    (@wpexpertsio)

    Hi there!

    Thanks for sharing screen-cast to make things clear. Got little delay in response due to weekend in between. We’ll for sure push the fix in next update which we’ll try to schedule withing this week.

    Mean while let us know if still there is anything else we can help you with.

    Thanks!

    Thread Starter Meher Bala

    (@meher)

    No issues. Will wait for the update. Hopefully, this will get resolved soon. If I face any other issues will let you know.

    Thanks for creating an awesome plugin. Appreciate all your help.

    Thread Starter Meher Bala

    (@meher)

    hi,

    Just wanted to know when are you’ll planning the update. I am still facing this issue.

    Would appreciate your help.

    Warm Regards,
    Meher Bala

    Plugin Author WPExperts.io

    (@wpexpertsio)

    Hi @meher!

    With release of version 1.9.9 your issue have been fixed.

    Let us know if still there is any thing else we can help you with.

    Thanks!

Viewing 11 replies - 1 through 11 (of 11 total)
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