Form only displays sometimes

Hi,

The popup form I created in Mailmunch has only displayed twice when tested.

What I want is for the form to display only when readers go to certain categories. While at a WP Meetup, a dev helped me set up the form and showed me how to set the rules I wanted in the “Behavior” tab. He typed in the first category for me as follows: adoption-rad. At the time, I didn’t think to ask him about that, and I’d rather not wait another month for the next Meetup for my answer since I now have no forms.

On my site, adoption and RAD (reactive attachment disorder) are one category, so would this be why he listed them as adoption-rad?

Does the way he did that mean that if I want the form to display in more categories (I do), I should type it all like this? adoption-rad, abuse, searching, humantrafficking? Or should they all be dashed, as you would do for a slug: adoption-rad-abuse-searching-humantrafficking?

I thought that was the problem at first, but then, even after I removed all of the categories I tried to add myself and just left the original one the dev typed in, the form still only popped up twice while testing.

And I tested it in the incognito window.

I hope someone can help. Thanks!