Form Not Working

It appears this may be working in cases… Outlook.com may have been the problem as eventually the email made its way to the Gmail account I was using to test.

Hey dgarvich!

It’s good to hear that the plugin appears to be working as expected. I did perform a quick test signup, and like you I was able to receive the confirmation email.

That said, if the problem with receiving that confirmation email in Outlook persists, it may indicate a larger problem that can possibly be addressed by MailChimp’s support team. A good way to test that would be through your list’s General Signup forms. If you encounter similar problems receiving the confirmation email from that form, it may indicate the message is arriving as spam in Outlook, or that it may be getting blocked altogether. Fortunately, MailChimp’s general support can help answer a wide range of questions, including that one.

Have a good one, and let us know if you require any assistance!
-mc_elliot

Yeah, I’ll toy with that some more and if I run into issues I’ll hit someone up on the Mailchimp side.

I want to thank you SO much for monitoring these forums and addressing people’s issues as they come up. It’s refreshing to see a supported plugin with a decently defined support path. Keep up the great work, I’m a fan!

I’m having some trouble with the Mailchimp form in Firefox. When the subscribe button is clicked, nothing happens. I’ve trolled the forums in an effort to fix the issue, to no avail. It works fine in IE and Chrome, but Firefox is failing. I’ve deactivated and reactivated most of the plugins, cleared cache/cookies but those activities haven’t fixed the problem. Any ideas?

@taylorefl: Are you sure nothing happens? The error message (if any) displays at the top of the page which may be out of view.

Another tip worth trying is to turn on the developer console and take a look at the output. I have an embedded mailchimp form on my site (not from the plugin since the plugin is broken for me) and I see the following errors.

SyntaxError: Using //@ to indicate sourceMappingURL pragmas is deprecated. Use //# instead mc-validate.js:4
Error: https://s3.amazonaws.com/downloads.mailchimp.com/js/mc-validate.js is being assigned a //# sourceMappingURL, but already has one
Use of getPreventDefault() is deprecated.  Use defaultPrevented instead.

The above are warnings, so not really a problem. But if you see errors, it will help you figure out what might be wrong.