Form not submtting on mobile

  • Resolved adibe

    (@adibe)


    3 years, 7 months ago

    The subscription form I have on the site works perfectly on website but when it comes to mobile, it doesn’t submit.
    When you click on the link you’ll see ‘subscribing’ but then no completion message and my email doesn’t receive a notification of a new subscriber.

    I’ve already enabled ‘Load Assests Globally’ and ‘GDPR Enhancements’ on the wpform settings but the problem has persisted

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hey @adibe,

    Thanks for writing in!

    I checked the form you mentioned on mobile, however, I was able to successfully submit the form on my mobile device.

    When you have a moment could you please try testing the form again? If the issue persists, could you please let me know the type of mobile device and browser you’re using when testing?

    Thanks!

    Thread Starter adibe

    (@adibe)

    @williamdersh I was later able to resolve the issue that day, then forgot to take dowm this post. And truth be told, I’m not sure what exactly I did to make it work.
    Or maybe it jus resolved on it’s own.
    Anyways, thanks for checking it out.

Viewing 2 replies - 1 through 2 (of 2 total)
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