Form not submitting on Iphone/Safari

  • Hello,

    We used the html-forms plug-in to add forms to some pages. Lately, users on Iphone/Safari are not able to submit the form. It does nothing and we don’t receive the confirmation email. When I use it on my computer (windows/chrome/firefox) it works fine. So there is something with the Iphone Safari combination. Multiple users observed this behavior, with different Iphone generations.

    Do you have an idea what’s stopping the form to be submitted?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Link Software LLC

    (@linksoftware)

    @unaccoc I just tried a test submission with my iPhone, using Safari, it seems to have gone through. I see the following message below the button after I submitted:

    “Merci pour votre inscription, une confirmation vous a eye envoye par courriel.”

    And I received a confirmation email.

    Do you see my submission in the plugin’s Submissions tab?

    Thread Starter unaccoc

    (@unaccoc)

    Hi,

    Indeed I see your submission. Can I ask what version of Iphone/Safari did you use?

    Thanks

    Plugin Author Link Software LLC

    (@linksoftware)

    An IPhone SE running the latest release of iOS (17.6.1).

    Plugin Author Link Software LLC

    (@linksoftware)

    @unaccoc Any updates available on this? Do you still think it’s a bug in the plugin?

Viewing 4 replies - 1 through 4 (of 4 total)
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