Form not submitting – endless spinning wheel

  • Resolved butasok

    (@butasok)


    1 year, 10 months ago

    The contact form stopped working when submitted (in WordPress 6.2.1 with CF7 5.7.6), it just shows the spinning wheel and there’s this error in the browser console:

    GET /wp-json/contact-form-7/v1/contact-forms/2803/feedback/ 404

    I’ve temporarily set WPCF7_LOAD_JS to false and it works again now, but I’m assuming this is some conflict or bug that needs a permanent solution.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter butasok

    (@butasok)

    After doing some more testing, it seems I’ve solved this. It was a url rewrite issue in the site htaccess.

    Hello!

    I am having the exact same issue. I tried a few hours ago to uninstall the plug-in, red-did all my forms and it worked only until I created a second form. I tried to change WPCF7_LOAD_JS to false but when I press Send it takes me to a critical error page. I have tried to use older versions but I am back to the newest one as none work. I have also disabled all plugins and theme but Contact Forms 7 and it still gets stuck in the spinning wheel.

    My website is https://www.lac.org.pt

    • This reply was modified 1 year, 10 months ago by danlac.
    Thread Starter butasok

    (@butasok)

    If you’re getting the 404 on the feedback same as me, my problem was a rewrite rule that I’d put into htaccess to force a trailing slash on all URLs. This was forcing the trailing slash on the wp-json feedback URL as well, making it invalid.

    Check that in the browser console. Sounds like a different problem if some forms are working though, so you’re probably best starting your own support thread.

    Fixed. Needed to set up SMTP

    @danlac Could you please explain the fix in detail for this? What does “needed to set up SMTP” mean? Thanks!

    Hello! I had to install a plugin called Post SMTP, there are others for the same purpose, but this one was recommended to me. What it does is that it connects your GMail (or other provider) to your WordPress, turning your chosen email that is not @yourdomain.com to become the sender.

Viewing 6 replies - 1 through 6 (of 6 total)
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