form not submitting

  • Resolved nextbracket

    (@nextbracket)


    1 week, 5 days ago

    I submit the form, I dont get any erro but also no success message and I dont see any submission in backend.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support RegistrationMagic Support

    (@registrationmagicsupport)

    Hi @nextbracket,

    We would like to perform a test submission on your form to identify where the post-submission process may be encountering issues.

    To troubleshoot effectively, we have replicated a similar form on our server, and submissions there have processed successfully. However, since the issue seems to persist on your end, testing directly on your form will help us pinpoint the exact cause.

    Please let us know if we can proceed with the test submission at your convenience.

    Thread Starter nextbracket

    (@nextbracket)

    yes, please test on my site and let me know if you need a wordpress login

    Plugin Support RegistrationMagic Support

    (@registrationmagicsupport)

    Hi @nextbracket,

    Thank you for approving the test form submission. After submitting the form, we observed that the page is simply refreshing without displaying any error messages. This suggests that the issue may not be directly related to the form itself.

    To help us troubleshoot further, could you please try deactivating all other plugins on your site and then test the form again? There is a possibility that a script conflict with another plugin is causing this behavior.

    Thread Starter nextbracket

    (@nextbracket)

    thank you

    Plugin Support RegistrationMagic Support

    (@registrationmagicsupport)

    Due to lack of further response, we are closing this topic.

Viewing 5 replies - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.