Form Not Submitting

  • Resolved jboultonWP

    (@jboultonwp)


    2 years, 8 months ago

    `Hello,

    When I submit the form, the form does not submit and I’m not getting an error message.

    I am using the SMTP WP Mail Bank plugin which sends emails via the .ca domain which is part of this server (forwrads to the .com). I checked and emails are sent from this and it overrides all other plugins.

    In the contact 7 validation it is saying “1 configuration error detected” due using the .ca and not .com email. From what I have read, this is only a flag and the WP Mail Bank plugin should work/override the issue.

    In the console I do see a javascript error, failing to load a resource:
    https://www.mcdougallacres.com/wp-json/contact-form-7/v1/contact-forms/407/feedback

    {“code”:”rest_no_route”,”message”:”No route was found matching the URL and request method.”,”data”:{“status”:404}}

    I read I should save the permilink structure so I did that, and cleared the website/CDN cache.

    Not sure what else to do. Any suggestions? Thanks.

    Jeff

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Carlos M

    (@cjmora)

    Hi @jboultonwp,

    I’m sorry but you are using the premium version of the plugin and this support forum is for topics related to the free version only.
    Please, with your premium license, submit a ticket in the correct place at https://yithemes.com/. Thank you.

Viewing 1 replies (of 1 total)
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