Form not submitted

  • Resolved Martin

    (@speechless)


    5 months, 2 weeks ago

    Hi

    Running flatsome theme and I get the request link when changing to Norway for instance.
    The address is fully submitted in the billing and shipping field but the form is not submitted when sending it.

    I’ve disabled everything without woocommerce and your plugin but the problem still exist.

    Can it be some interference with flatsome?

    I do have the [woocommerce_checkout] shortcode on the checkout page just like the video says.

    Thanks!

    • This topic was modified 5 months, 2 weeks ago by Martin.
Viewing 15 replies - 1 through 15 (of 16 total)
  • Plugin Author Repon Hossain

    (@reponwp)

    Hi @speechless

    I’ll check and fix if I face the problem.

    Are you able to record a video of the problem?

    Thanks,
    Repon

    Thread Starter Martin

    (@speechless)

    Thanks for a quick reply.

    https://dev.funkydesign.net/gwe

    add something to the cart and change country to something else than sweden and you’ll see the problem.

    Thread Starter Martin

    (@speechless)

    Now after reseting the plugin it says; Please enter your state / province on the checkout page..

    I do not have that field available though in the form.

    Plugin Author Repon Hossain

    (@reponwp)

    You can make the state field optional in the plugin settings page.

    Thread Starter Martin

    (@speechless)

    aah .. now it works!

    The emails are coming through and so on.

    But, the area with Refresh Now doesn’t dissapear when refreshing.
    And therefor I can not place the order…

    Thread Starter Martin

    (@speechless)

    If I hide the order now button there’s no way to get rid of the green area when the price has been submitten to the quote. So, don’t know how to get further with it.

    Thread Starter Martin

    (@speechless)

    Isn’t the green area suppose to disappear when the price has been updated.
    ANd if the order now button is hidden it’s suppose to appear when the quoted price has been released?

    Plugin Author Repon Hossain

    (@reponwp)

    I’m very sorry to say, you need to tweak your theme for getting that result. Please contact with your developer to achieve that.

    Thread Starter Martin

    (@speechless)

    Isn’t this a plugin question so to speak?
    If quote has been approved and you click refresh. Then open up the order now button?
    I mean, the order button can be hidden in the plugin? But for what reason if it doesn’t appear again? =)

    Plugin Author Repon Hossain

    (@reponwp)

    Yes. Your requirement is not plugin related question.

    If quote approved by admin, the order now button will appear again.

    Thread Starter Martin

    (@speechless)

    Tha’s strange…
    I’ve got the “Hide order button” active at the moment.
    But it doesn’t appear after refreshing and there’s an approved quote made on the backend.

    If you check the page https://dev.funkydesign.net/gwe
    Add something to the cart and have a look yourself.
    I’ll approve it directly.

    Plugin Author Repon Hossain

    (@reponwp)

    Please record a video and show me. It will be very helpful.

    Thread Starter Martin

    (@speechless)

    Plugin Author Repon Hossain

    (@reponwp)

    Thank you for recording the video. I will solve the problem soon and let you know.

    Thread Starter Martin

    (@speechless)

    awesome, thank you!

Viewing 15 replies - 1 through 15 (of 16 total)
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