Form not shown in product page

Hello there,

I hope you’re doing well :D.

I checked your site and seems you are using a premium theme that I cannot download from wp.org for make my test.

Could you make a test and change your theme to a default theme like Twentysixteen?

We use the same section WooCommerce use for show or hide the stock status.

Please, try it and let me know.

Have a good day.

Hi, I’m creating a staging website cause I can’t make a test on a production website. I will keep you update asap.

Hi there,

take your time, we remain at your disposal.

Hi, activating twenty sixteen is working but unluckily this is not a solution. Can you help me? You can check the dev.miloon.eu (the staging website).

this is an out of stock product https://dev.miloon.eu/prodotto/aromatica-tea-tree-balancing-foaming-cleanser-180ml/

Waiting for your feedback,
Filippo

Hi there,

We have been testing with the Uncode theme and everything is working fine.

We kindly suggest contacting theme developers to check why the Waitlist template is not showing on the product page (probably missing a hook).

Have a great day.

Hi, do you think is possible to specify the hook? So I can insert …

Hi there,

Thanks for your patience. By default, the plugin uses the following action hooks to check if the waitlist form needs to be added:

add_action( 'woocommerce_simple_add_to_cart', array( $this, 'add_form' ) );
add_action( 'woocommerce_variable_add_to_cart', array( $this, 'add_form' ) );

And then uses the following action hook to add the form to the stock HTML message:

add_action( 'woocommerce_stock_html', array( $this, 'output_form' ), 20, 2 );

You’ll find both hooks in the class.yith-wcwtl-frontend.php file in the includes folder of the plugin.

We’ll remain at your disposal.