Form not showing in Enfold Theme

  • Resolved outbwebdev

    (@outbwebdev)


    2 years, 7 months ago

    Hello,

    The forms I made with Forminator have been working wonderfully for weeks; however, I noticed today they were not appearing on the page. An inspection showed a conflict with the jQuery files. I followed the steps in the process below to troubleshoot.

    https://premium.wpmudev.com/wp-content/uploads/2015/09/Support-Process-Support-Process.gif

    No plugin conflicts were found, but the form appears in the base WordPress theme, which show me it is a theme conflict. I am using the theme Enfold. I tried turning of the setting in Enfold where it compresses all JS to see if that would resolve the issue, but it did not. Do you have any further recommendations on next steps?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter outbwebdev

    (@outbwebdev)

    After reaching out to the Enfold team, they provided this solution, which worked!

    Please try the following in Quick CSS under Enfold->General Styling:

    form.forminator-custom-form {
  display: block !important;
}
    Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @outbwebdev !

    Apologies for the inconvenience!

    Indeed, it seems the theme had some CSS which was conflicting with the Forminator’s CSS and hiding the forms. I see that the fix worked as the form is visible on the page you’ve shared ??

    I’ll mark the ticket as resolved, but of course, if you need additional assistance – please let us know and feel free to reopen or open a new one ??

    Warm regards,
    Pawel

Viewing 2 replies - 1 through 2 (of 2 total)
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