Form not showing after update

  • Resolved akitaro

    (@akitaro)


    1 month, 3 weeks ago

    Hello @codepeople

    I’ve added iframe=”1″ to the shortcode, set Script load method to Classic, set JS Combine to Off and the form is still not showing on the page.

    Can you please help ?

    The page I need help with: [log in to see the link]

Viewing 8 replies - 16 through 23 (of 23 total)
  • Thread Starter akitaro

    (@akitaro)

    Yes the issue is there, at the moment AHB is active and LiteSpeed is deactivated.

    Plugin Author codepeople

    (@codepeople)

    Hello @akitaro

    We will try to replicate the issue on our end and reach out to you with a possible solution (We will likely contact you via the plugin website because you are using a commercial version of the AHB).

    Best regards.

    Thread Starter akitaro

    (@akitaro)

    That sounds great. Thank you and best of luck in finding what the problem is.

    Plugin Author codepeople

    (@codepeople)

    Hello @akitaro

    We detected the issue cause. The “Integration with Calculated Fields Form plugin” add-on in the AHB (accessible through the menu option “Appointment Hour Booking > Add Ons”) was implemented to be integrated into the “Calculated Fields Form” plugin platinum distribution only.

    Please go to the “Appointment Hour Booking > Add Ons” menu option, untick the “Integration with Calculated Fields Form plugin” checkbox, and press the “Activate/Deactivate Marked Add Ons” button. We will release an AHB plugin update to fix the issue definitively.

    Best regards.

    Thread Starter akitaro

    (@akitaro)

    Hello,

    that is great news. I have deactivated the integration add-on for now.

    Looking forward for the update.

    Plugin Author codepeople

    (@codepeople)

    Hello @akitaro

    We have released the AHB plugin update. Please install it by visiting the download link we sent you yesterday from the plugin website.

    Best regards.

    Thread Starter akitaro

    (@akitaro)

    Excellent ! It’s working great now.

    Amazing support from you guys. *****

    Plugin Author codepeople

    (@codepeople)

    Hello @akitaro

    Thank you very much for the feedback.

    Best regards.

Viewing 8 replies - 16 through 23 (of 23 total)
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