Form not showing after update

Hello @akitaro

The URL provided does not include any tag generated by our plugin. Please check the page source. Are you sure you inserted the form shortcode on the our-team page?

Best regards.

Hi,

I’ve just checked again to be sure and yes, the shortcode is indeed there.

https://ibb.co/mR57gGy
https://ibb.co/8j0djNj

I don’t know if it makes any difference but I have installed the Autocomplete for Calculated Fields Form as well and today I have installed the Appointment Hour Booking plugin.

I didn’t touch the calculated fields form or the page in a few days though.

• This reply was modified 1 month, 3 weeks ago by akitaro. Reason: add info

Hello @akitaro

Thank you very much for the screenshots provided. I visited the URL to the form:

https://homevetvisit.uk/?cff-form=6

But it is not including the script tag with the form_structure_1 variable.

Could you please provide the website information? You can get it through the “Tools > Site Health” menu option, and by pressing the “Save to clipboard” button in the “info” tab.

Best regards.

Yes of course, can I send it to you in private or on your website ?

Hello @akitaro

You can contact us on the plugin website. Contact Us

Best regards.

Great thank you. I’ve just sent the Site Health info in a message on your website.

Hello @akitaro

We responded to your email from the plugin website.

Best regards.

Hi,

Thank you for your response.

I just followed your instructions and seems that the conflict is caused by Appointment Hour Booking plugin. When I deactivated it, my calculated fields form showed up.

Hello @akitaro

Does the issue persist after installing the latest Appointment Hour Booking update (9.7.84)?

Best regards.

Hi,

Please let me know where should I download the update from, as in my wp dashboard it doesn’t

say there’s a new update available. I have version 9.7.83 at the moment.

Hello @akitaro

We sent you the download link from the plugin website.

Best regards.

Yes, unfortunately the issue is still there after the update.

View post on imgur.com

Hello @akitaro

Have you deactivated the AHB plugin? I visited the form page ( https://homevetvisit.uk/?cff-form=6 ) and it was loaded properly.

Best regards.

Hi,

yes the AHB plugin is deactivated at the moment.

Hello @akitaro

Does the issue persist on the following link if you activate the AHB plugin but deactivate the LiteSpeed Cache?

https://homevetvisit.uk/?cff-form=6

Best regards.