• Resolved wejustclick

    (@wejustclick)


    when i am sending an email using forminator plugin.. it is delayed a lot to receive the email.
    So what i noticed the prob is.. it is when i use auto fill the form . it is not sending.. u know when u try to write ur email u get ur email written automatically.. and name.. and everything else.. the email gets delayed or doesn’t send sometimes or gets delayed a loy.. but when i write it manually . i receive directly the email from the form

    The page I need help with: [log in to see the link]

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  • Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @wejustclick

    I hope you’re well today!

    it shouldn’t make any difference if form is auto-filled or not. The way it works is that the moment you hit “submit” button, plugin:

    – saves the form data to the database (if this option is not disabled)
    – and executes “wp_mail()” function (which is WordPress core function) to send defined e-mail notifications.

    Then it’s WordPress core that handles the rest – sending e-mail – according to to the site configuration so either using default method or SMTP if it’s configured.

    E-mail delays are usually related to other things. If default WordPress configuration is used, it would usually be either due to server configuration (status of current mail queue on server and/or mail sending configuration on server level) or to the sending/receiving server spam filters. For example, Gmail is known to delay e-mail handling on purpose.

    That being said, let me ask:

    1. rather than “auto-filled” vs “manually filled”, did you notice any specific pattern regarding e-mail address domain – like, for example, gmail (or similar big well-known domains) vs emails in other domains?

    2. do you have SMTP configured on site to deliver e-mails or are you using standard WordPress setup only?

    3. does it affect only notifications form Forminator or other notifications from site as well (such as, for example, lost password e-mails or similar)?

    Kind regards,
    Adam

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @wejustclick

    We haven’t heard from you in a while, I’ll go and mark this thread as resolved. If you have any additional questions or require further help, please let us know!

    Best Regards
    Patrick Freitas

Viewing 2 replies - 1 through 2 (of 2 total)
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