Form not sending (loading/recaptcha times out)

  • Hi there,
    I’ve been using CF7 for years now, aside from a couple of sites where other plug-ins were integrated I’ve used it on every build out I’ve done. This is the first time I’ve seen this issue. When submitting a form pressing send brings up the loading icon and it spins and spins and keeps going even after the recaptcha times out. I don’t see anything popping up in the error logs or the console. Any help is greatly appreciated. Thanks in advance!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi,

    In the network tab you can debug what the server is sending back.
    I’ve noticed that you have two errors:

    <b>Warning</b>: require_once(/home4/lbsdistr/public_html/wp-content/plugins/classes/class-wc-brands-rest-api.php): failed to open stream: No such file or directory in <b>/home4/lbsdistr/public_html/wp-content/plugins/woo-brand/classes/class-wc-brands.php</b> on line <b>84</b><br />
    <b>Fatal error</b>: require_once(): Failed opening required ‘/home4/lbsdistr/public_html/wp-content/plugins/classes/class-wc-brands-rest-api.php’ (include_path=’.:/opt/php70/lib/php’) in <b>/home4/lbsdistr/public_html/wp-content/plugins/woo-brand/classes/class-wc-brands.php</b> on line <b>84</b><br />

    It seems this plugin woo-brand is causing the error. Do you use this plugin on your configuration?

    @jonidores
    Hi, me i use woo-brand, idea how to fix this, except removing brand plugin ??

    Thread Starter cope916

    (@cope916)

    @jonidores thank you, apparently I wasn’t checking everything I needed to on the console. I do use the woobrands plugin, and it is pretty critical for the overall site functionality. I will reach out to them to see if they can provide a fix in the meantime if you have any suggestions on a fix I would greatly appreciate it.
    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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