Form not loading

Hello @pexel

Thanks a bunch for keeping me in the loop!

Best regards.

Hello @codepeople2

They say:

Unfortunately, compatibility between plugins can be discussed with the developers.

Of course, the CFF team can contact our team to discuss compatibility between our plugins – we would be happy to provide them with a license for testing, and our team would also be happy to collaborate.

I’m really sorry, but it’s not possible to provide direct support on this matter.

Thank you for your understanding.

Thank you

Hello @pexel

We will contact them.

Best regards.

Would you like me to reactivate WP Rocket? It may need to be reviewed.

Just to be on the safe side, I’ve reactivated WP Rocket.

• This reply was modified 1 month ago by pexel.

Hello @pexel

We’ve contacted WP Rocket and are awaiting their response. If you need personalized technical support, please visit the plugin’s website and contact us directly. Contact Us.

Best regards.

Thank you for your attention. I would really appreciate it if you could keep me updated on any developments. We’re looking forward to hearing good news from you. Thanks again!

Hello @pexel

The WP Rocket team kindly provided us with a copy of the plugin for testing. We installed it and imported the JSON file with the WP Rocket settings on your website. And we can confirm we have not detected any compatibility issue. Please watch the video by visiting the following link:

https://resources.developers4web.com/cff/tmp/2025/02/27/video_o.mp4

Note we visited the page from different browsers, even with them on incognito mode.

I suspect the problem on your website originates from the combination of multiple plugins.

Please contact us through our plugin website.

Best regards.

Hello,

I have removed the JS files from your initial message without delay. Additionally, I used the CFF Direct upload settings and regenerated the CSS in WP Rocket. I’ve been monitoring for a while, and I don’t see any issues with the forms.

However, when I use the “Recommended” setting instead of “Direct,” the forms still fail to load randomly. It seems I will need to continue with these settings.

When you have a chance, could you quickly browse the site to check if there are any forms that don’t load randomly?

I hope the issue is completely resolved. Thank you!

P.S.: When switching to the Direct setting, the CFF forms do not appear when we use the Structured Data Testing Tool in GSC / Show tested page / Screenshot. I’m not sure if this is an issue, but the forms appear fine with other settings.

• This reply was modified 1 month ago by pexel.
• This reply was modified 1 month ago by pexel.

Hello @pexel

Your forms are working fine.

Best regards.

Hello,
I have been monitoring the issue for a long time, and everything seems normal now; the forms are loading without any problems. When the “DIRECT” option is selected in the CFF settings, there are no issues, but with the recommended settings, the forms do not load. Just a heads-up. Thanks again!

Hello @pexel

Thank you very much for the feedback. It will help other users with similar plugins installed. Could you please provide the latest WP Rocked settings you configured?

Best regards.

Hello,
The WP-Rocket settings file is attached below.

L?NK

I would appreciate it if you could update and inform me in case of any developments.
Thank you.

Hello @pexel

Thank you very much. We will use it only as a guide to help other users in similar situations, advising them on which JS files to exclude from the deferral or the combination of files.

Best regards.