Form Not Displaying with SG Optimizer

  • Resolved elixirrdesign

    (@elixirrdesign)


    3 years ago

    There seems to be some kind of conflict between Forminator and SiteGround’s SG Optimizer plugin.

    Basically forms won’t show on mobile devices (seems fine on desktop) when SG Optimizer is activated. It’s difficult to tell exactly which settings are causing the issue as the form seems fine on some sites I host and not on others when the same settings are used.

    Any suggestions on how I can continue to use Forminator while making the most of SG Optimizer too?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @elixirrdesign

    Sorry to hear you are having this issue.

    Could you please exclude some scripts from optimization?

    /wp-content/plugins/forminator/assets/js/library/jquery.validate.min.js
/wp-content/plugins/forminator/assets/forminator-ui/js/forminator-form.min.js
/wp-content/plugins/forminator/build/front/front.multi.min.js
/wp-content/plugins/forminator/assets/js/library/intlTelInput.min.js

    I also suggest excluding jQuery since Forminator requires it to load first.

    Let us know the result you got.
    Best Regards
    Patrick Freitas

    Thread Starter elixirrdesign

    (@elixirrdesign)

    Thanks for the suggestion.

    Should I be excluding these from Javascript optimisation? How about CSS or HTML?

    Plugin Support Nebu John – WPMU DEV Support

    (@wpmudevsupport14)

    Hi @elixirrdesign,

    Yes, please exclude those javascript files from being optimized by the SG Optimizer plugin. You can leave the CSS optimization as it is for now.

    Let us know the result so that we can help you further.

    Kind Regards,
    Nebu John

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @elixirrdesign ,

    We haven’t heard from you for a while now, so it looks like you don’t need our assistance anymore.

    Feel free to re-open this ticket if needed.

    Kind regards
    Kasia

    Hi, I have the same issue the forms never appear.

    Jquery and all the mentioned scripts were excluded from being cached.

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @vividground

    Sorry to hear you are having this issue.

    Could you please create a new ticket?

    Per forum rules we don’t spam the thread starter.

    Best Regards
    Patrick Freitas

Viewing 6 replies - 1 through 6 (of 6 total)
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