form not displaying until save pressed in dashbaord

  • Resolved shails

    (@shails)


    3 years, 9 months ago

    hello guys,

    The form is not displaying on frontend until I press save in the dashboard.

    I have tested it with 2019 and 2021 plugins as well .

    the import works perfectly fine and shows the form data in the mc4wp > form section but not on frontend.

    website on which theme is installed – hashkeytechnologies.com footer widget

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hey @shails,

    I checked your website and while the widget is placed, as you mentioned no form code is added.

    It’s hard for us to know how this theme has implemented our plugin. Can you please do a quick test of changing to the default WordPress theme and testing our form again?

    Another way would be to create a test page and add our shortcode to the page and then share the link with us.

    Thread Starter shails

    (@shails)

    I did change back to 2021 but it didnt worked there as well.

    But if I press save, the form will appear.

    can I share login info with you for further checking?

    Thread Starter shails

    (@shails)

    CAn anyone throw some light on why is it happening? After a successful Demo Import we have to Press Save Changes in MC4WP > Forms > Save Changes and then only the form appears.

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hey @shails,

    For some reason, the notification for your reply did not reach us. Are you still facing this issue?

Viewing 4 replies - 1 through 4 (of 4 total)
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