Form name always visible

Hello @weehorse,

When you get the chance, can you please provide us with the URL of the site where we can find the form so that we can check it?

Thank you.

Hi Jade,
its https://www.womencreatingchange.org/impact
I have unchecked the ‘show form name’ and ‘show form description’ in the widget block and saved it. However this choice doesn’t appear to be getting saved, once I check the page and go back into the widget block those boxes are both back on again. Using the browsers ‘inspect’ function also seems to show that the show name is true. Any insight would be appreciated.
Thank you

I’m having the same problem. In my case the site is https://deafministriesinternational.com, and the widget is used both in the footer for all pages and in the sidebar when single posts are viewed. FYI, it’s not just the form name; if a description exists, it will show also without its checkbox being checked.

Addendum: I used custom CSS to hide it:
.footer-widget-1 .wpforms-title, .sidebar .wpforms-title { display:none; }
So you’ll need to look at the HTML to see the evidence of the bug.

I look forward to updates about it.

Hello @weehorse and @osakawebbie,

When you get the chance, can you please check if you are using the correct WPForms widget? Please check this screenshot for reference. I checked and using the correct widget, the issue with the form title does not happen.

Thanks, and please let me know if you have other questions.

Your screenshot is from the block-style widget editor – the icon on the left is the “legacy widget”, which can then select the original WPForms widget within it. The icon on the right is the new block-style WPForms widget, which doesn’t even have the checkboxes we are talking about. I am running the Widget Options plugin (because of its visibility options), which is only compatible with the Classic Widget Editor, so it has a module to revert the editor type. In the Classic Widget Editor, there is only one WPForms widget, of course – the “legacy” type. It has a widget title field (the same as all other widgets), a pulldown to select the form, and checkboxes to control showing of the form name and description – that’s what @weehorse and I are talking about. See screenshot here: https://imgur.com/a/awfci7j

However, due to some quirk of switching back and forth between the Classic and Block editors to test things, I have gotten it to sorta work if I’m careful. I’m not sure what happened, but right now I have what I want: a widget title (because its style matches other widgets), form description, but no form name. Now when I go back to check the widget, both checkboxes are checked again (the bug we’re talking about), but as long as I don’t save, perhaps it will be okay.

I added another image to https://imgur.com/a/awfci7j, showing my two best efforts at getting what I want. The top one was made in the new block widget editor (I’m running Widget Options, which uses the Classic Widget Editor, but I temporarily disabled that to do this). Since the block editor doesn’t have widget titles at all, I had to add a heading block and wrap it together with the WPForms block by putting them in a group. Then I re-enabled Classic Widget Editor, and then the widget is categorized as a “Block” with the HTML contents of the block available for manual editing – this is the code showing the top widget in the screenshot:

<!-- wp:group -->
<div class="wp-block-group"><!-- wp:heading -->
<h3>Subscribe by email</h3>
<!-- /wp:heading -->

<!-- wp:wpforms/form-selector {"formId":"626","displayTitle":false,"displayDesc":true} /--></div>
<!-- /wp:group -->

But the heading is then not styled as the title of the widget but as part of the widget innards.

The bottom widget in the screenshot is the fragile current state of a WPForms widget created in the Classic Widget Editor, with a widget title, form description, but no form name.

Hello @osakawebbie,

Thanks for the information. I will be checking on this further and I will circle back here as soon as I have any updates.

Thank you.

Hello @osakawebbie,

Thanks for your patience while I looked into this issue and for providing the details.

I was able to confirm this as a bug and I already reported this to our development team. Unfortunately, though, we cannot provide an ETA when a fix will be released.

In the meantime, please try to add a shortcode block then add the forms through a shortcode like this [wpforms id="18" title="false"].

Please check this guide on how to get your form IDs.

Thank you.

@osakawebbie That’s some great info and my apologies in the delay replying to any of this. Thank you too @jadealombro I’ll be sure to try out your fix and thanks for looking into it for us, much appreciated ??

Hi @weehorse,

No problem. ??

I’m going to close this thread for now but if you have further questions, please feel free to continue the conversation or create a new post.

Thank you.