form is not submitting successfully

  • Resolved Hozefa Saleh

    (@hozefasmile)


    3 years, 4 months ago

    Any form added in the site is not submitting, SMTP mail setup is also done and testing and successfully work, but any form not working, just the page refreshed and not showing any error message too. Can you please check at the site what would be the issue ?

    One important thing I want to mention that I am using wordpress latest block theme (FSE theme). So does your plugin support it?

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter Hozefa Saleh

    (@hozefasmile)

    I have also raised a issue in gutenberg support here https://github.com/WordPress/gutenberg/issues/36787

    You can check a demo setup to test it here
    [removed]

    Currently TT1 Blocks theme is activated and you can check that form is not working, but when you choose any php based theme it work, You can try any other block theme (Full Site Editing) and it will stop working.

    You’ve just publicly posted a WordPress password… Please remove it from the post and change the password on your site immediately.

    Can you please put the form on it’s own new page (Pages > Add new), instead of in a popup, and send me a link to that page so I can test it there? I want to see if the popup is related. Thanks!

    Thread Starter Hozefa Saleh

    (@hozefasmile)

    Hi @lapzor , its just a test demo site created in instawp, so anybody can check it directly in wp-admin, its not my person site ??

    So you can utilize that login mentioned at https://github.com/WordPress/gutenberg/issues/36787
    And you can see it at this page https://togedu.us2.instawp.xyz/ , its simpley inserted by your HTML form block and there is no any popup in it. Still it not work with block theme, you can try any other theme in wp-admin and retry to submit the form and it will work, the conflict is only with a block theme.

    It seems to be an issue with the theme. When I activate that theme the Javscript from HTML-Forms is not loaded. As soon as I switch to another theme it is.

    Do other plugins (that rely on adding javascript) work normally in this theme?
    It seems like <?php wp_footer(); ?> is’t included at all.

    • This reply was modified 3 years, 4 months ago by Lap.
    • This reply was modified 3 years, 4 months ago by Lap.

    I’ve just tested this on my own wordpress setup, with the exact same theme and Gutenberg plugin activated, and there it did works normally.

    Your test site is taken down by now though.. If you like you can email me the login to another test setup on support at htmlformsplugin.com so that I can do some further testing on your setup.

    Thanks

    Thread Starter Hozefa Saleh

    (@hozefasmile)

    Hi @lapzor ,

    The site is still working, it expire in 17 hours from now. https://togedu.us2.instawp.xyz/ You can see at that demo, contact from 7 is working and just above html form is not working. Login I have sent you in email.

    I am getting gateway timeout most of the time when I try to load the page… but sometimes it works. Difficult to debug the issue like this.

    I installed the same theme on my own site and it works normally there, so for now I’m guessing it must be some issue with your specific setup/hosting.

    If you have a more stable server for us to debug the issue I would be happy to look into it further.

    Thread Starter Hozefa Saleh

    (@hozefasmile)

    Hi @lapzor ,

    Thanks, here is the new wordpress setup I created at my server https://uniquecode.co.in/test/sample-page/

    I have added both html forms and contact from 7 form, here too only contact form 7 is working. I have sent you the login detail of this wordpress setup in email.

Viewing 9 replies - 1 through 9 (of 9 total)
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