Form in popup and hCaptcha

  • Resolved cambofrizz

    (@cambofrizz)


    3 years, 3 months ago

    I use WPForms Lite with hCaptcha integration, but in a pop-up: when clicking on a button, the form pops up. I don’t use any plug-in for the popup, it’s just some simple javascript. The problem is on mobiles: when I click on any link in the website, the hCaptcha form pops up, instead of following the link (in e.g. the menu). The moment I disable hCaptcha on the form, the problem is gone.

    I cannot find any javascript conflict and the strange thing is: this only happens on mobiles (phones and tablets), but not on desktops.

    I hope the above info gives some direction where to look for a solution.

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  • Hello @cambofrizz,

    When you get the chance, can you please provide the link to the site in question where we can check the form, and please also let us know how we can launch the pop-up so that we can check?

    Thank you.

    Hi @cambofrizz,

    We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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