• ******************** Form is not working in STATIC FRONTPAGE WORDPRESS WEBSIT ********************

    HI,
    I am developing a WordPress site .
    The link is : https://www.desiznstudio.com/paul/test/

    I have used Rainmaker plugin to create form for email subscription.
    In the site I have used to different forms, one in header and footer and another is in sidebar.

    The problem is that in the home page ( which is a static front page) both header and footer forms are not working. Once filled up the info and submit it will redirect to a 404 page without submitting the form info to admin panel.

    Please check this link : after using the header form in home page or front page the following redirection occurs:

    https://www.desiznstudio.com/paul/test/?name=aaa&email=abcd%40123.com&button=Cliquez+ici+pour+valider%21#rainmaker_form_77

    But if we go any inner page then all the forms works fine.
    Please solved this problem.

    I need one more thing. All I want to keep the user in same page after submitting the form . In this case what will be the redirection URL so user will be in same page but formwill be refreshed and work properly.

    My email: [email protected]
    Skype: jack.expertdesigner

    Thanks

Viewing 15 replies - 1 through 15 (of 17 total)
  • Plugin Author Icegram

    (@icegram)

    Hi Jack,

    We have checked your site.

    – We found there are few javscript errors in browser console window. We suggest you solve theme first.

    – Your theme is adding older version of jQuery(v1.7.1), WordPress itself loads(v1.12.4) and we recommend the same. We think updating to the latest version of jQuery will solve rainmaker issue and other js errors too.

    If this doesn’t solve the issue, let us know.
    I hope this helps.

    Thanks,
    Team Icegram.

    Hi

    I am having the same problem with a Rainmaker form – when submitted it goes directly to a 404 page.

    The site is https://www.oliveranddad.com and we have a rainmaker form on https://www.oliveranddad.com/blog/

    I have tried updating the themes etc as suggested above but it hasnt fixed the problem

    Thank you

    Simon

    Plugin Author Icegram

    (@icegram)

    Hi Simon,

    We checked the links.
    We found jQuery is not loading on https://www.oliveranddad.com/blog/ and we also didn’t find any Rainmaker form on the blog. We also noticed jQuery is loading after Rainmaker script and that could be the reason for the error.

    Please, contact us here. We will provide you a quick fix.

    I hope this helps.
    Thanks,
    Team Icegram.

    Plugin Author Icegram

    (@icegram)

    @sjt1964, @jackexpertdesigner,

    Please update Rainmaker to latest version 0.17.
    Let us know how it goes?

    Thanks,
    Sandhya
    Team Icegram

    Thanks Sandhya

    That worked

    The form now doesnt lead to a 404 error – but now the emails arent triggering

    I have set it up so the subscriber gets an email when they subscribe – and also so that I get an email letting me know we have a new subscriber – but neither is sending

    I set those settings up in Email Subscribers/ settings which i gather is an integration with Rainmaker?

    Also, we just posted a test post and the notification to subscribers (set up in Email Subscribers/ notifications) didn’t send/ weren’t received (although it says in Email Subscribers/ sent mails that they have been sent)

    The new subscribers are being entered in both the Leads list in Rainmaker and the Subscribers list in Email Subscribers – its just the emails that aren’t being triggered

    Any suggestions?

    Thread Starter jack.expertdesigner

    (@jackexpertdesigner)

    Hi,
    Thanks
    My problem solved.

    Plugin Author Icegram

    (@icegram)

    Hi @sjt1964,

    Could you please have a check here with respect to emails not sending.

    Hi @icegram

    Thanks for getting back to me

    I just enrolled a test address via the form – but neither the email to the new subscriber nor the notification to admin triggered

    Then I published a test post and, even though the sent log shows 4 emails sent, none of them were actually received

    Any thoughts about what I could try?

    Plugin Author Icegram

    (@icegram)

    Hi @sjt1964,

    Looks like you didn’t have a check here.

    Firstly, make sure you are using latest versions of WordPress & Email Subscribers.
    WordPress repository has many SMTP plugins that are freely available. Use any of the following plugins,
    1. WP Mail SMTP
    2. Easy WP SMTP
    3. Easy SMTP Mail

    Let me know if this works.

    PS: For any further queries related to Email Subscribers, write from here.

    senthilbabu

    (@senthilbabu)

    Hi @icegram

    I am unable to submit form, after submiting it goes to 404 error page,

    https://ingegno.in/a003/

    Kindly help to solve the issue
    thanks,
    senthil

    Plugin Author Icegram

    (@icegram)

    @senthilbabu,

    Checked your site and Rainmaker for too.
    Please remove Rainmaker js from your minification plugin and this will solve your issue.
    Rainmaker css and js are already minified, so you don’t need to include in minification.
    Try it and let us know how it goes?

    Thansk,
    Sandhya
    Team Icegram

    senthilbabu

    (@senthilbabu)

    hi Sandhya,

    Thanks for the reply,

    I am not able to find Rainmaker Js, where can i find the js?

    i just removed both jquery.tipTip.min.js and main.js no change in results i am getting same 404 error.

    link:

    https://www.dropbox.com/s/jpusoq74k6hpv3m/rainmaker.png?dl=0

    please find the screen shot

    thanks,
    senthil

    senthilbabu

    (@senthilbabu)

    hi sandhya,
    At last solved the issue and user successfully able to subscribe,
    But unfortunately, user mail subscription request confirmation is not working and it shows blank white page after clicking or copy/paste the auto generated link.

    Kindly help me to solve the issue.

    thanks,
    senthil

    Plugin Author Icegram

    (@icegram)

    @senthilbabu,

    Are you not able to see successfully subscribed message after you click on confirmation link from email?

    Please update Email Subscribers to v3.2.7 and then have a check and let me know if it works.

Viewing 15 replies - 1 through 15 (of 17 total)
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