Form gets repsonse that it was sent but I did not receive it

Hi Tom,

WPForms rely on wpmail function that’s the WordPress default.

If your server isn’t properly configured, then WordPress will not be able to send the email.

https://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-not-sending-email-issue/ << This article explains how you need to setup SMTP.

We’re working on an even more detailed guide for WPForms blog that will help you setup SMTP to fix the WordPress not sending email issue.

Thanks installed Configure SMTP and it took care of it.

I have the exact same problem with Tom. Installed the WPforms created a form tried to send a test message using the form and no email received on my end. How can i fix this issue? i believe my wpmail is not the problem because i tried another contact form plugins and it worked flawlessly.

By default contact forms are set to send “from” the person who filled it out, however this is likely causing it to be flagged. Instead the “From Email” should be changed to your own email address (or {admin_email} – see https://cl.ly/101d1u1g0T2M – this is what many other form plugins default to.

The long term solution would be to install and configure SendGrid as mentioned above because this is only getting worse and service providers are tightening restrictions to fight spam.

My “From Email” is set to {admin_email} and i tried putting my own email directly too and both didn’t work. I didn’t try setting up smptp and sendgrid though, i think it’s a lot of work compared to just changing a plugin. I tried installing other contact forms plugin and they all work.

I tried installing wpforms to my other wordpress sites and it works without any problem.

You can try to do some other workarounds, like put the “from” email as [email protected] (other form plugins will use this as a default so could be why they are working), but it sounds like this particular host you are on doesn’t have a good track record for sending unauthenticated SMTP emails.

As much as its a pain to configure SMTP services/plugins, it seem’s it is only going to get worse. We get regular reports of Outlook.com, Yahoo, and other similar services cracking down on emails sent from web servers that aren’t specifically configured for email. For example, Outlook.com has a tendency to reject all emails that are not using authenticated SMTP. Gmail has a tendency to block all emails sent “from” Yahoo that are not authenticated with SMTP, etc.

I’m with you though – it’s a nightmare for everyone, but unfortunately it’s the cost of battling the increasing spam issue.

Use WP Mail SMTP easy to use plugin