Form Fields do not reset

This is actually a feature for when the Back button is used. The form is populated from the cookie that is stored on your browser. The only ways to not get it to populate is to submit and complete all steps in your form or delete the cookie. I think the cookie may expire once you close your browser too.

Thanks for the quick reply.

The problem is that I have another page on the website that passes some field values as parameters to the page containing the form. These field values are ignored by the form since the cookie sets its own values.

Of course, I don’t want to make the user delete the cookies from their browsers or close browser and reopen for this to work. Isn’t there a way to tell the form to delete the cookie upon load? Or set the values contained in the cookie to null or something?

Thanks again!

Not quite sure what you need, but on the first page you can try adding some javascript to clear the cookie named “cf7msm_posted_data”.

Thanks. So I tried several times to delete the cookie by the following code (found in https://stackoverflow.com/questions/10593013/delete-cookie-by-name):

<script type="text/javascript">
document.cookie = 'cf7msm_posted_data=;expires=Thu, 01 Jan 1970 00:00:01 GMT;';
</script>

What I get when hitting ‘Save’ at the contact form is an error: ‘Forbidden – You don’t have permission to access /wp-admin/admin.php on this server.’
and it just doesn’t save.

Any ideas?
Thanks again

sorry, i don’t know why you’d be getting that forbidden message.

Ok, it worked like that: I added the following code to functions.php file of the theme I use (this sets the cookie named cf7msm_posted_data to past time, so it actually gets deleted, and the form is reset):

add_action('init', function() {
    if (isset($_COOKIE['cf7msm_posted_data'])) {
        setcookie('cf7msm_posted_data', null, strtotime('-1 day'));
    }
});

Found it here: https://stackoverflow.com/questions/6183162/how-can-i-set-get-and-destroy-cookies-in-wordpress

Thanks for the support!

hi ,
I am also having the same problem.
I have added the above code in theme’s function.php file still it doesn’t work for me. Please help.