Form error “One or more fields have an error. Please check and try again.”

Hello,
Having problems with the Contact Form 7 and customer emails have not been working since 1/25/19. This is the error message appears:
“Failed to send your message. Please try later or contact the administrator by another method.”

@ironman5151 – please supply all your input in the Form, Mail and Mail(2) sections of the CF7 interface (add as code or include as link to screenshots).

This helps others to understand your actual problem and offer a possible solution.

• This reply was modified 6 years, 1 month ago by Neil Murray.

@solara85008 – see I have the same problem! Can I just reply to someone else’s post with “Me too”?.

If you are willing to create a new question, which details your issues, somebody will likely be able to help you there.

@neilmurray – thank you for very much for the coaching.

Here is the code:

<div class="row">
<div class="col-xl-6 col-lg-6 col-md-12 col-sm-12 col-12"><div class="form-group">[text* your-name class:form-control class:rounded-0 class:p-0 class:pb-3 class:text-white class:border-top-0 class:border-left-0 class:border-right-0 class:border-bottom class:border-light class:bg-transparent placeholder "Your Name"]</div></div>
<div class="col-xl-6 col-lg-6 col-md-12 col-sm-12 col-12 form-group">[email* your-email class:form-control class:rounded-0 class:p-0 class:pb-3 class:text-white class:border-top-0 class:border-left-0 class:border-right-0 class:border-bottom class:border-light class:bg-transparent placeholder "Your Email"]</div>
</div>
<div class="row d-none">
<div class="col-xl-6 col-lg-6 col-md-12 col-sm-12 col-12 form-group">[text service-you-need class:form-control class:rounded-0 class:p-0 class:pb-3 class:text-white class:border-top-0 class:border-left-0 class:border-right-0 class:border-bottom class:border-light class:bg-transparent placeholder "Service you need"]</div>
<div class="col-xl-6 col-lg-6 col-md-12 col-sm-12 col-12 form-group">[date* date-205 class:form-control class:rounded-0 class:p-0 class:pb-3 class:text-white class:border-top-0 class:border-left-0 class:border-right-0 class:border-bottom class:border-light class:bg-transparent date-format:mm/dd/yy first-day:1 change-month change-year placeholder "Date"]
</div>
</div>
<div class="row">
<div class="col-xl-12 col-lg-12 col-md-12 col-sm-12 col-12 form-group">[textarea your-message class:form-control class:rounded-0 class:p-0 class:pb-3 class:text-white class:border-top-0 class:border-left-0 class:border-right-0 class:border-bottom class:border-light class:bg-transparent rows:5 placeholder "Your Message"]</div>
</div>
[submit class:btn class:btn-primary class:btnskyblue class:rounded-0 "Submit"]

Here is a screen shot of form: https://www.integritypoolsolutions.com/wp-content/uploads/2019/01/Untitled.png

thanks again!

You have the following required CF7 Date field in your form:

[date* date-205 class:form-control class:rounded-0 class:p-0 class:pb-3 class:text-white class:border-top-0 class:border-left-0 class:border-right-0 class:border-bottom class:border-light class:bg-transparent date-format:mm/dd/yy first-day:1 change-month change-year placeholder "Date"]

This Date field is not displaying in the form at https://www.integritypoolsolutions.com so users can’t enter this required value. This triggers the error “One or more fields have an error. Please check and try again.”

I’d recommend against using required on CF7 Date fields since this HTML5 Input type still has inconsistent browser support.

@neilmurray – you are awesome. The form is sending without an error, but I am not getting a message saying it was sent. After hitting “send”, the form just goes blank. Thanks for putting up with beginners like myself.

Here is code I have now:

<div class="row">
<div class="col-xl-6 col-lg-6 col-md-12 col-sm-12 col-12"><div class="form-group">[text* your-name class:form-control class:rounded-0 class:p-0 class:pb-3 class:text-white class:border-top-0 class:border-left-0 class:border-right-0 class:border-bottom class:border-light class:bg-transparent placeholder "Your Name"]</div></div>
<div class="col-xl-6 col-lg-6 col-md-12 col-sm-12 col-12 form-group">[email* your-email class:form-control class:rounded-0 class:p-0 class:pb-3 class:text-white class:border-top-0 class:border-left-0 class:border-right-0 class:border-bottom class:border-light class:bg-transparent placeholder "Your Email"]</div>
</div>
<div class="row d-none">
<div class="col-xl-6 col-lg-6 col-md-12 col-sm-12 col-12 form-group">[text service-you-need class:form-control class:rounded-0 class:p-0 class:pb-3 class:text-white class:border-top-0 class:border-left-0 class:border-right-0 class:border-bottom class:border-light class:bg-transparent placeholder "Service you need"]</div>
</div>
</div>
<div class="row">
<div class="col-xl-12 col-lg-12 col-md-12 col-sm-12 col-12 form-group">[textarea your-message class:form-control class:rounded-0 class:p-0 class:pb-3 class:text-white class:border-top-0 class:border-left-0 class:border-right-0 class:border-bottom class:border-light class:bg-transparent rows:5 placeholder "Your Message"]</div>
</div>
[submit class:btn class:btn-primary class:btnskyblue class:rounded-0 "Submit"]

Cancel request – I GOT IT WORKING~!~!~! there were additional fields not needed in the code. THANK YOU MUCH!!!

Hi, sorry to piggy-back, but I am so non-technical that I don’t even know how to start new question. I have the same problem with Contact form 7, i.e. getting “One or more fields have a problem” message. I read what you wrote here, but all those codes mean nothing to me. Is this a problem easily solved even by non-tech people, or should I just delete this form and try another one? Starting to lean that way, can’t seem to find any solution here that I would actually understand.

Thank you if you try to help me!

@furkesz – You can use Open a new thread – someone will be able to help you there.