FORM ENTRIES NOT DISPLAYING

This is a known bug, as shown in our GitHub here: https://github.com/CalderaWP/Caldera-Forms/issues/1893

That fix will be included in Caldera Forms 1.5.6

Again, I apologize about this. We’re working on a fix – to stay up to date with product updates, connect via our blog and/or Twitter (@calderawp).

Thanks for reply,

Any temporary solution for us to be able to retrieve the data from wherever it is stored?
We really need it. Without it on due time, our campaign using Caldera forms would prove to have been useless.

Thanks,

nusa team

Here is information on updating to the latest beta – https://calderaforms.com/doc/update-caldera-forms-latest-beta/

Hi Josh,

Thanks for that.

We tried rolling back to previous versions of Caldera until Version 1.5.3.1.
That didn’t work.

Then we tried the Beta shared in the link you shared with us.
We manually installed the beta version, deactivated our original Caldera Forms plug-in and then activated the beta version.
That didn’t work either.
The spinning wheel spins and no entries are shown.

Shouldn’t those entries be somewhere where we could access them manually?

Thanks,

nusa team

Same issues occurred on my website, i tried both Caldera1.5.5 and Caldera1.5.6-b-1, no entries can be shown when click the Form’s “Entries” menu. The difference is a spinning wheel spins but noting shown in 1.5.5 while no spinning wheel appeared at all in 1.5.6-b-1.

Some new issues occurred in Caldera1.5.6-b-1: the menu “Email”,”Processors”, “Conditions”, “Revisions”, “Variables”, and “Responsive” get no response when be clicked in form edit page.

The php version is PHP5.6 and WordPress 4.5.3.

but all the above issues didn’t occur and worked correctly when run in my local server (PHP5.4.17)
How to solve it? thanks.

• This reply was modified 7 years, 2 months ago by Hills.
• This reply was modified 7 years, 2 months ago by Hills.

Hi Josh (@shelob9),

We really need those entries. We ran a campaign with Caldera Forms and now we need to get back to those that participated in it.
Please let us know where and how to find them.

Thanks,

nusa team

Hi,@nusa-surf ,
i tried to find the issues for a few days, and i found a way to solve it:
the bug is here:
caldera-forms\classes\admin.php on line 966
the code is:
$is_json = json_decode( $row->value, ARRAY_A );
(The error info says: “json_decode() expects parameter 1 to be string, array given in …caldera-forms\classes\admin.php on line 966”)

i kill this line (looks like following:)
//$is_json = json_decode( $row->value, ARRAY_A );

then my entries appeared.
i don’t know if any other error would occur after i killed the line(@shelob9).
(by the way, my server is Window hosting IIs7)

• This reply was modified 7 years, 2 months ago by Hills.

Hi @tianchx,

Thanks for that.
Unfortunately it didn’t work for us.

Hi @shelob9,
we need those entries, please let us know how to get them.

nusa team

@nusa-surf –

I’m sorry you’re having this issue. I understand you need fast help, and I’m sorry that WordPress makes it seem like this forum are our support ticket system. It is not, support runs through our site.

I have no idea what your issue is though. If you had a specific error like @tianchx is providing I could help.

I would recommend logging errors as explained here: https://calderaforms.com/2016/05/wordpress-debug-logging/

If you need help troubleshooting what you found, please open a support ticket at https://calderaforms.com/support

Take care,
Josh

@shelob 9

Yes, of course, sorry.

We will open a support ticket.
Thanks for that.

nusa team

@nusa-surf
here’s a plugin “cfdb” may save the data sent from Caldera and read them, but now this plugin is not listed in www.remarpro.com now.
i installed this plugin in my site for a backup of the form submitted data.
*BUT this plugin “cfdb” can not read the data saved by Caldera before “cfdb” is actived.
here’s the plunin’s link:
https://cfdbplugin.com/

for your reference.
good luck.

@tianchx

Thanks.
We’ll use it in the future.

nusa team