Form don’t sending emails

  • Resolved Jonas

    (@xspirit)


    3 years, 8 months ago

    Hi. It was working before, but now when i trying to fill an form and send it from the page, it doesnt work. And i need it to work ??

    It’s not sending the anwsers in the contact form to the email i put in it should send to.

    Iv’e have updated the plugin, and i have trying to deleting the latest plugin i installed.

    i’ve done a testform for you in the link.

    Regarding Jonas

    • This topic was modified 3 years, 8 months ago by Jonas.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • I have this problem too. It doesn’t work after updating on July 2, 2021.

    Hi @xspirit and @allmal,

    I’m sorry to hear that you’re having issues with email delivery.

    To troubleshoot the issue, you can check that your form notification settings are configured correctly by following our tutorial.

    If your notification settings are correct, the issue is likely because the emails sent from WordPress are not authenticated (unlike emails sent from dedicated email service providers). As a result, they are likely to be filtered by the receiving mail server.

    To resolve email delivery issues like this, you can configure a SMTP plugin on your site so that emails are sent as authenticated. We have an article with a list of recommended SMTP options and links to their setup tutorials.

    I hope this helps.

    Hi @xspirit,

    We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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