Form doesn’t submit – circle spins forever

What other plugins do you use on the site?

They are all deactivated and this problem still occurs. But when CF7 works, I use:

Anti-Malware Security and Brute-Force Firewall, Sucuri, updraft, wordfence, and Yoast SEO. I also want to use various Elementor plugins. I have WPForms installed but not using it.

Can you please include screenshots of the Plugins > Installed Plugins menu screen?

Here it is.

As a response to a contact form feedback request, the server returns 500 Internal Server Error. I don’t know what causes this, but you may be able to find some clue in the PHP or HTTP error logs on the server.

Thanks. I don’t know how to view those logs. But I’ll find a way. Appreciate the support.

I am having the same problem. I just hit update on all the plugins, or so I thought.

After about 30 minutes of searching for the cause I saw the message that contact form 7 did not update because my WordPress needed updating first. to update to After that, the forms worked again.

Those WP notifications are brutal.

Thanks for pitching in.

My plugins were all up to date. So, I updated WordPress.

I didn’t get as lucky. CF 7 still not working. The plugin says the email was delivered with a green box, but I don’t get it delivered in my inbox.

Thanks again.

• This reply was modified 9 months, 3 weeks ago by markrr.

Hi there,

my contact forms worked just fine and yesterday, I added a checkbox. Since then, I had the same problem (the gray circle just spins forever and the form never submits). I deleted the checkbox that I added and it works again. But I really need this new checkbox ! I’m interested by any update about that. Thanks in advance

This has something to do with PHP. I went back to PHP 7.3 and suddenly the plugin works. Which is funny given the message it’s throwing. See below. But PHP 7.4 doesn’t work. All other plugins are deactivated. Using default 2024 theme. Weird stuff going on. Seeing other support threads with same/similar issues.

My issue is that I’m converting the theme from an old/non functioning theme that doesn’t work on PHP 74, to Elementor and that requires PHP 7.4. So, I’m at a standstill.

• This reply was modified 9 months, 3 weeks ago by markrr.
• This reply was modified 9 months, 3 weeks ago by markrr.
• This reply was modified 9 months, 3 weeks ago by markrr.