Form Does not clear when sent
-
When someone clicks sign up, at the top is says in small print Please wait while processing and then says thanks for singing up in small letters. It works but people don’t always see those small letters and the form keeps their info in the boxes so people don’t realize the form actually submitted so they click it again. The same person ends up signing up for the same volunteer opportunity several times before seeing the fine small print at the top.
Is it possible to redirect the form to a thank you page after clinking sign up button or at the very least reset the form so their info is no longer saved in the boxes.
Thanks
-
Hi @benham-design.
A volunteer can only RSVP for an opportunity one time using the same email address so if they keep hitting the ‘Sign Up’ button they will not continually be signed up. After the first time they sign up a message will display letting them know they have already RSVP’d.
There is currently no way to reset the form or redirect on form submission without modifying the plugin code which I wouldn’t recommend.
If your visitors are overlooking the form submission confirmation message I would recommend adding custom styles to make the message more prominent. For example, you could increase the font-size and/or font-weight of these messages.
If you’re comfortable with coding you can target the confirmation messages to add custom styles using the following CSS classes:
.success.volunteer-opp-messagefor the Success Message
.already-rsvped.volunteer-opp-messagefor the Already RSVP’d message
.rsvp-closed.volunteer-opp-messagefor the Opportunity Closed message
.error.volunteer-opp-messagefor the Error messageHopefully this will help!
Dan
- The topic ‘Form Does not clear when sent’ is closed to new replies.
